Hospitality Sales Manager – Grow Key Accounts

Schulte-Hospitality-Group; Seattle (WA); On-site; USD 81,000 - 85,000; Full time

Benefits offered by this job

Telemedicine

Mental Health care

Health Insurance

Life Insurance

401k Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discount Marketplace

Daily Pay

Job summary

Schulte Hospitality Group in Seattle, WA seeks a dynamic Sales Manager to join our team and drive hotel sales, cultivate accounts, and deliver exceptional service. The role requires strong communication and a proactive, customer-focused approach to growth.

As SHG expands, you will develop key customer relationships, negotiate contracts, and coordinate with revenue and operations to meet targets. A fast-paced, team-oriented environment offers growth and comprehensive benefits.

Qualifications

• Minimum of High School education, post-high school education preferred
• Minimum of two (2) years in hotel service role or sales experience preferred
• Outgoing personality
• Always maintains a professional image through appearance and dress
• Ability to work collaboratively with hotel service team in providing exceptional customer service
• Clear, concise written and verbal communication skills
• Demonstrate ability to achieve sales goals
• Proactive sales approach; assertive and fast paced, driven to succeed
• Understands need time strategy as developed by Revenue Management
• Must have flexible work hours that may include evenings, weekends, and holidays

Responsibilities

• Learn the hotel brand and strategy
• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
• Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
• Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
• Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
• Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
• Achieve all predetermined sales goals for revenue and sales activity
• Negotiate contracts according to company standards
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
• Provide prompt and accurate responses to all client requests for proposals and information
• Consistently meet or exceed sales goals including predetermined revenue and sales activity
• Monitors local competitors and compares their operation with his/her operation
• Completes daily/weekly/monthly reports as directed by the DOS/GM
• Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
• Provide prompt and accurate responses to all client requests for proposals and information
• Perform various other duties as assigned to meet business objectives

Skills

Outgoing personality

Professional image

Customer service

Written and verbal communication

Proactive sales

Revenue management understanding

Education

High School diploma

Job description

Schulte Hospitality Group in Seattle, WA seeks a dynamic Sales Manager to join our team and drive hotel sales, cultivate accounts, and deliver exceptional service. The role requires strong communication and a proactive, customer-focused approach to growth.

As SHG expands, you will develop key customer relationships, negotiate contracts, and coordinate with revenue and operations to meet targets. A fast-paced, team-oriented environment offers growth and comprehensive benefits.