Hospitality Sales & Events Coordinator

Hilton; United States; Remote; USD 52,000 - 72,000; Full time

Job summary

Hilton seeks a Coordinator - Events / Sales to support the Sales & Marketing team with administrative tasks, lead development, and event coordination. You will engage clients, manage timelines, and help deliver memorable experiences for guests.

The role requires strong communication, hotel software skills (Delphi, Salesforce, OnQ), and a collaborative, data-driven approach to campaigns.

Qualifications

• At least 1 year of experience in a hotel sales admin/coordinator role.
• Diploma or degree in Marketing, Hospitality, Communications, or related field.
• Strong verbal and written communication skills.
• Experience in customer service, event coordination, or marketing.
• Proficiency in Microsoft Office and hotel/event management software.
• Creative mindset with attention to detail.
• Ability to multitask and manage time effectively.
• Analytical thinking and data-driven decision-making.
• Team player with a proactive attitude and problem-solving skills.
• Familiarity with digital marketing tools and CRM platforms is a plus.

Responsibilities

• Communicate with clients, vendors, and internal teams to ensure smooth project execution.
• Deliver exceptional guest and client service throughout event/campaign lifecycle.
• Assist in planning and executing events and marketing projects with timelines and logistics.
• Conduct market research on customer preferences, market trends, and competitive insights.
• Help manage budgets and track expenses for cost-effective execution.
• Support online campaigns and create engaging content for social media and digital platforms.
• Assist the sales team with proposals, client negotiations, and promotional activities.
• Maintain strong relationships with external partners to ensure quality and reliability.
• Address issues promptly during planning and execution phases.
• Evaluate the success of campaigns and events using data and KPIs.
• Work cross-functionally with departments to align efforts and achieve goals.
• Stay current with industry trends and apply innovative approaches.

Skills

Communication

Customer Service

Project Coordination

Market Research

Budget Tracking

Digital Marketing

Sales Support

Vendor Relations

Problem-Solving

Performance Analysis

Team Collaboration

Innovation

Adaptability

Education

Marketing degree

Hospitality degree

Communications degree

Tools

Delphi

Salesforce

OnQ

Market Planner

CRM platforms

Job description

Hilton seeks a Coordinator - Events / Sales to support the Sales & Marketing team with administrative tasks, lead development, and event coordination. You will engage clients, manage timelines, and help deliver memorable experiences for guests.

The role requires strong communication, hotel software skills (Delphi, Salesforce, OnQ), and a collaborative, data-driven approach to campaigns.