Hospitality Sales & Events Coordinator

Generation Hospitality Group; Gilbert (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

Springhill Suites Gilbert is seeking a friendly Sales Coordinator to join our hospitality team in Gilbert. You will maintain client rapport, coordinate VIP packages, handle inquiries, and compose proposals for group blocks while liaising with Sales, Front Office, and other departments.

The role emphasizes clear communication, organization, and timely execution of tasks, with opportunities to participate in sales calls and special events. Strong customer service skills are essential.

Qualifications

• Candidate must be organized with strong attention to details.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Maintain good rapport with clients.
• Work closely with other departments to coordinate details, VIP packages and promotions.
• Handle inquiry calls, send collateral, or direct calls to sales management staff.
• Provide clear, professional, and detailed communication to the client.
• Assemble proposals and contract group blocks.
• Assist clients/groups with copies of receipts, invoices, etc.
• Inform Sales Department of potential problems and progress of projects.
• Go on sales calls & blitzes with Sales Department; be point of contact for hotel accounts.
• Coordinate gifts with Sales & guest recognition programs with Front Office.
• Manage mini-hotel inventory and input rooming lists; advise on group cut off dates.
• Purchase meeting planner points or group events as requested by Director of Sales.
• Close out month-end house accounts with Front Office Manager and Director of Sales.
• Verify group pick up for events for rebates and commissions.
• Maintain front desk incentive program and ensure accurate company names for reservations.
• Create BEOs, group resumes; utilize CRM.
• Must be organized, have great attention to detail and good time management.

Skills

Customer service

Organization

Attention to detail

Time management

Communication skills

Tools

CRM

Job description

Springhill Suites Gilbert is seeking a friendly Sales Coordinator to join our hospitality team in Gilbert. You will maintain client rapport, coordinate VIP packages, handle inquiries, and compose proposals for group blocks while liaising with Sales, Front Office, and other departments.

The role emphasizes clear communication, organization, and timely execution of tasks, with opportunities to participate in sales calls and special events. Strong customer service skills are essential.