Hospitality Sales Coordinator – Events & Group Bookings

Maya Hotels; Gastonia (NC); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision Insurance

Employer Paid Life Insurance

401K with Employer Contribution

Hotel discounts

Paid Time Off

Résumé du poste

Maya Hotels is seeking a Sales Coordinator to support our Gastonia hotel portfolio and drive group and event sales. You will manage data entry, site tours, catering coordination, and communications with clients and internal teams.

Ideal candidates have 1–2 years in hotel sales or catering, strong communication, and proficiency in MS Office; experience with Copper and TripleSeat is a plus. This role offers growth within Maya Hotels and competitive benefits.

Qualifications

• 1-2+ years of hotel or event venue sales experience.
• Proven ability to build relationships and deliver client satisfaction.
• Strong written and verbal communication.
• Proficient in Microsoft Office; familiarity with CRM/booking systems preferred.
• Detail-oriented with excellent organizational skills.
• Team player who collaborates across departments.
• Ability to manage multiple bookings and deadlines.

Responsabilités

• Enter and maintain client information, sales activities, and bookings in Copper to support the Director of Sales.
• Input and update event details, contracts, and BEOs in TripleSeat for seamless communication with catering and operations.
• Draft proposals, contracts, and follow-up correspondence for group bookings and events.
• Monitor and report on sales leads, bookings, and conversions; provide updates to the Director of Sales.
• Conduct site tours for prospective clients, showcasing guest rooms, meeting spaces, and amenities.
• Coordinate catering-related planning, menus, room setups, and event logistics with multiple teams.
• Pursue SMERF opportunities and manage related contracts and blocks.
• Schedule meetings and compile sales reports; maintain organized contracts and client communications.

Connaissances

Sales

Communication

Relationship building

Organization

Teamwork

Outils

Copper CRM

TripleSeat

Microsoft Office

Description du poste

Maya Hotels is seeking a Sales Coordinator to support our Gastonia hotel portfolio and drive group and event sales. You will manage data entry, site tours, catering coordination, and communications with clients and internal teams.

Ideal candidates have 1–2 years in hotel sales or catering, strong communication, and proficiency in MS Office; experience with Copper and TripleSeat is a plus. This role offers growth within Maya Hotels and competitive benefits.