Hospitality Operations Leader — Flexible Hours & Growth

Chick-fil-A; Washington (Washington County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Growth opportunities

Closed Sundays

Job summary

Chick-fil-A Washington (PA) is seeking an energetic Operations Leader to guide a passionate team in delivering exceptional customer experiences in a fast-paced setting. You will coach staff, manage daily restaurant operations, control costs, and use data to drive continuous improvement while upholding Chick-fil-A's hospitality standards.

Ideal candidates are 18+, reliable, with leadership experience, and able to work mid-shifts, evenings, and several Saturdays per month.

Qualifications

• Leadership and mentoring capability.
• Passion for hospitality and developing talent.
• Detail-oriented with strong drive for excellence.

Responsibilities

• Lead and empower a customer service team to deliver outstanding experiences.
• Cast a clear vision and set high performance expectations.
• Coach team members with constructive feedback and resources.
• Manage daily restaurant operations including shift leadership, cost control, and finances.
• Drive sales growth through operational excellence and customer engagement."
• Participate in leadership meetings to analyze data and drive continuous improvement.

Skills

Leadership

Customer Service

Coaching

Operational Excellence

Data Analysis

Cost Control

Team Development

Job description

Chick-fil-A Washington (PA) is seeking an energetic Operations Leader to guide a passionate team in delivering exceptional customer experiences in a fast-paced setting. You will coach staff, manage daily restaurant operations, control costs, and use data to drive continuous improvement while upholding Chick-fil-A's hospitality standards.

Ideal candidates are 18+, reliable, with leadership experience, and able to work mid-shifts, evenings, and several Saturdays per month.