Hospitality Operations Leader - Drive Performance & Growth

WizeHire, Inc; Lampasas (TX); On-site; USD 65,000 - 70,000; Full time

Job summary

ARK Hospitality is seeking a General Manager to oversee daily operations, drive performance, and lead a high-performing team. You will build a culture of excellence and operational efficiency while aligning with the company’s strategic goals.

You’ll hire and mentor department leaders, monitor KPIs, read financials, and collaborate with leadership on planning and reporting. The role requires strong communication, empathy, and comfort with modern management platforms in a fast-paced environment.

Qualifications

• Experience managing teams and overseeing daily operations.
• Ability to read financial statements and drive data-driven decisions.
• Proven track record delivering operational efficiency.
• Strong communication and empathetic leadership.

Responsibilities

• Oversee day-to-day operations across all departments.
• Hire, train, and mentor department leaders and staff.
• Drive business performance and implement long-term plans.
• Collaborate with leadership on planning and reporting.
• Track KPIs and adjust plans to meet goals.
• Ensure adherence to policies and industry best practices.
• Leverage management platforms to monitor operations.

Skills

Strategic thinking

Leadership

People management

Operational excellence

Communication

Data-driven decision making

Tech-savvy

Financial acumen

Tools

Management platforms

Job description

ARK Hospitality is seeking a General Manager to oversee daily operations, drive performance, and lead a high-performing team. You will build a culture of excellence and operational efficiency while aligning with the company’s strategic goals.

You’ll hire and mentor department leaders, monitor KPIs, read financials, and collaborate with leadership on planning and reporting. The role requires strong communication, empathy, and comfort with modern management platforms in a fast-paced environment.