Front of the House Team Member/Customer Service

Zaza Cuban Comfort; Center Hill (FL); Sur place; USD 22 000 - 32 000; Plein temps

Résumé du poste

A growing restaurant brand in Florida is seeking team members passionate about great food and exceptional customer service. Responsibilities include providing courteous service, taking orders, and assisting guests effectively. Ideal candidates will thrive in a team environment and have a strong understanding of cash handling procedures. Join us to help create memorable experiences for our customers while working in a friendly, engaging atmosphere.

Qualifications

• Passion for great food and customer service.
• Ability to work in a team environment.
• Knowledge of cash handling procedures.

Responsabilités

• Provide courteous and pleasant service in a clean environment.
• Take customer food and beverage orders.
• Assist customers with product selection.
• Assists our customers with product selection; executes our company’s “suggestive selling” techniques
• Has complete knowledge of the company’s cash handling procedures and works according to those procedures
• Manages assigned cash and balances at the end of each shift; secures and accurately handles cash at all times
• Sets and clears tables; maintains dining room, restrooms and terraza manicured at all times
• Cleans and maintains his/her work area, equipment and storage areas at all times
• Coordinates multiple orders; communicates clearly and effectively in order to properly complete orders and services within established service times
• Ensures that the work areas, dishes and operational equipment assigned are kept in optimum condition of cleanliness, according to the standards of excellence established by the company
• Follows all opening and closing procedures
• Maintains proper company uniform and hygiene standards
• Complies with all company’s policies, procedures, and training standards
• Records all items served at any time to anyone and accounts for products
• Provides excellent customer service and assistance to our amigos
• Assists guests and colleagues with any special requests
• Conforms to department training standards
• Complies with all company rules, regulations, policies, and procedures

Connaissances

Customer service

Cash handling

Food safety

Effective communication

Description du poste

ZAZA’s Cuban Comfort is a rapidly growing, privately held casual concept that is based in Orlando. Our growing restaurant brand is committed to providing impeccable experiences and the highest quality customer service for every Amigo while they relax and enjoy one of our signature Café Cubano Coffee’s or a glass of wine. We offer a Breakfast, Lunch and Dinner menu all made with the freshest ingredients and made from scratch.

If you have a passion for great food, love the team environment, and want a place to grow then please join us!

Responsibilities

• Provides our customers with courteous and pleasant service within a clean and positive environment
• Greets all guests that arrive within visible area
• Takes our customer’s food and beverage order; ensures the freshest quality and best presentation of all menu items
• Assists our customers with product selection; executes our company’s “suggestive selling” techniques
• Has complete knowledge of the company’s cash handling procedures and works according to those procedures
• Manages assigned cash and balances at the end of each shift; secures and accurately handles cash at all times
• Sets and clears tables; maintains dining room, restrooms and terraza manicured at all times
• Cleans and maintains his/her work area, equipment and storage areas at all times
• Coordinates multiple orders; communicates clearly and effectively in order to properly complete orders and services within established service times
• Ensures that the work areas, dishes and operational equipment assigned are kept in optimum condition of cleanliness, according to the standards of excellence established by the company
• Follows all opening and closing procedures
• Maintains proper company uniform and hygiene standards
• Complies with all company’s policies, procedures, and training standards
• Records all items served at any time to anyone and accounts for products
• Provides excellent customer service and assistance to our amigos
• Assists guests and colleagues with any special requests
• Conforms to department training standards
• Complies with all company rules, regulations, policies, and procedures