Hospitality Operations Director — Resort Leadership

EOS Hospitality; Key West (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Hotel Discounts

Job summary

Havana Cabana in Key West seeks an experienced hotel leader to guide operations and staff within a luxury Cuban-inspired resort. You will oversee hiring, training, performance reviews, and scheduling while driving profitability and guest satisfaction.

Responsibilities include labor optimization, inventory control, collaboration with F&B and Sales, and ensuring safety and compliance. A strong communicator with a hospitality mindset is essential for success in this role.

Qualifications

• 5+ years professional hotel leadership experience.
• Bachelor’s degree in hospitality, business, or related field preferred.
• Available and willing to work flexible hours based on business needs including weekdays, evenings and weekends.
• Demonstrates strong communication, organizational, and problem-solving skills.
• Expresses sincere enthusiasm for the role and passion for food and beverage.

Responsibilities

• Oversees management of hotel personnel including hiring, training, performance reviews, wages, coaching, discipline, termination, and weekly scheduling.
• Ensure effective labor management with cost-efficient schedules while monitoring forecast and adjusting to revenues.
• Follow company guidelines for progressive disciplinary action, involving People + Culture team in all steps of process.
• Manage inventory, ordering, par levels, yield management, and monthly inventory.
• Collaborate with F&B on pre-meals/stand-up meetings, safety topics, VIPs, and guest feedback to align standards.

Skills

Hotel leadership

Staff management

Labor cost control

Disciplinary action

Inventory management

Education

Bachelor’s degree in hospitality or related field

Job description

Havana Cabana in Key West seeks an experienced hotel leader to guide operations and staff within a luxury Cuban-inspired resort. You will oversee hiring, training, performance reviews, and scheduling while driving profitability and guest satisfaction.

Responsibilities include labor optimization, inventory control, collaboration with F&B and Sales, and ensuring safety and compliance. A strong communicator with a hospitality mindset is essential for success in this role.