Hospitality Manager: Lead Guest Experience & Team

Homegrown; Alexandria (VA); On-site; USD 55,000 - 85,000; Full time

Job summary

Thrive Restaurant Group is seeking a Restaurant Hospitality Manager to lead the hospitality team and drive a superior guest experience. You will recruit, train, and develop front-of-house staff, coordinating with Kitchen and General Management to ensure seamless service and a profitable operation.

The role emphasizes maintaining high standards of food safety, customer satisfaction, and team culture in a dynamic dining environment.

Qualifications

• High School Diploma required.
• Ability to make decisions and solve problems.
• Ability to guide, direct, and motivate staff.
• Knowledge of food safety and sanitation practices and regulations.

Responsibilities

• Lead and oversee the operations of the restaurant dining room.
• Recruit, lead, train, and develop the hospitality team to mastery of their roles.
• Deploy strategies, training, and coaching to improve guest experience and sales.
• Provide vision, coaching, and feedback around the guest experience.
• Oversee opening and closing activities and ensure health, safety, and hygiene standards.

Skills

Decision making

Problem solving

Staff leadership

Communication

Food safety knowledge

Organization

Education

High School Diploma

Job description

Thrive Restaurant Group is seeking a Restaurant Hospitality Manager to lead the hospitality team and drive a superior guest experience. You will recruit, train, and develop front-of-house staff, coordinating with Kitchen and General Management to ensure seamless service and a profitable operation.

The role emphasizes maintaining high standards of food safety, customer satisfaction, and team culture in a dynamic dining environment.