Hospitality Manager

Chick-fil-A; Florida; On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Flexible schedule/Sundays off

Meal privileges

Positive work environment

Job summary

A leading quick-service restaurant in the Town of Florida is seeking a Hospitality Manager, also known as the Front of House Shift Lead. This position involves overseeing operations at a high-volume restaurant and enhancing the guest experience. The ideal candidate should have relevant leadership experience and strong organizational skills. Competitive pay ranges from $17 to $20 per hour, along with health insurance and a flexible schedule. Join our positive work environment to lead and develop teams.

Qualifications

• 1-2 years of relevant leadership experience.
• Experience in restaurant preferred.
• Strong internal drive for results.

Responsibilities

• Learn and work daily in the Front of House area of the restaurant.
• Help to cast the vision and establish the culture for the department.
• Assist in developing and growing all leaders in the department.
• Ensure operational excellence and be accountable for service scores.

Skills

Organizational skills

Interpersonal skills

Communication skills

Attention to detail

Customer service experience

Education

Bachelor's degree preferred

Job description

Overview

Hospitality Manager NOTE - Position is also known as Front of House Shift Lead at the restaurant

The ideal candidate is a highly analytical leader who will join our restaurant management team at a high volume ($10+ million) quick service restaurant. You will be responsible for helping to lead the Drive-Thru/ Front Counter/ Hospitality operation focusing on culture, developing leaders, managing costs, and establishing systems. As one of the top leaders in our organization, the buck stops with you.

Responsibilities

• Learn and work daily in the Front of House area of the restaurant.
• Help to cast the vision and establish the culture for the department.
• Assist in developing and growing all leaders in the department.
• Help establish and achieve all labor goals.
• Assist in creating and implementing all systems for department.
• Ensure operational excellence and be accountable for service scores in in the department.

Qualifications

• Bachelor's degree preferred. (but not required)
• 1-2 years of relevant leadership experience.
• Experience in restaurant preferred. (but not required)
• Experience in customer service.
• Strong organizational skills.
• Strong internal drive for results.
• Strong interpersonal and communication skills.
• Attention to detail.

Perks

• Great company.
• Competitive Base Pay - Paid hourly based on 45-50 hour work week (40 @ regular pay + 10 @ overtime rate). Pay range is $17-$20 per hour.
• Health Insurance.
• Paid Time Off.
• Meal privileges.
• Flexible schedule/ Sundays off.
• Positive work environment.