Hospitality Manager

US Ghost Adventures; Gettysburg (Adams County); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company that manages historic and haunted properties, creating unforgettable guest experiences. As a Hospitality Manager, you will oversee events, inspire a passionate team, and craft innovative experiences that captivate visitors. This role offers a unique opportunity to blend creativity with hospitality in a fun and laid-back atmosphere. If you have a passion for customer service and a flair for entertainment, this is the perfect chance to make a lasting impact while enjoying a vibrant work environment.

Qualifications

• Passion for hospitality and commitment to exceptional guest experiences.
• Desirable background in customer service or entertainment.

Responsibilities

• Oversee guest experiences at properties in Gettysburg.
• Orchestrate immersive events and manage social media accounts.
• Lead and inspire a team while negotiating contracts.

Skills

Customer Service

Event Management

Social Media Management

Creativity

Education

Background in Hospitality

Experience in Theater or Performance

Job description

Title: Hospitality Manager
Salary: $20 / hour, full-time
Location: Gettysburg, PA

Are you positive? Energetic? Creative? Have a background in hospitality or theater? Then we’ve got a truly awesome job for you!

Our company manages several historic and famously haunted properties across the country, including the historic Brickhouse Inn Bed & Breakfast in Gettysburg and several 'real-life haunted houses' like the Lizzie Borden axe murder house, known from children’s nursery rhymes and featured on ghost hunter TV shows and paranormal YouTube channels.

Join us and be part of something fun and unique that many people love!

1. Make incredible memories for yourself, our staff, and our guests by overseeing guest experiences at our properties in Gettysburg.
2. Orchestrate immersive events, captivating ghost hunts, and craft memorable experiences.
3. Use your creativity to develop new experiences, try them out, and see guests enjoy your innovative ideas.
4. Manage social media accounts and create compelling content to promote our brand.
5. Collaborate with local venues to establish new partnerships.
6. Lead and inspire a team of passionate individuals, fostering an environment where innovative ideas thrive.
7. Negotiate contracts with service providers to ensure high standards of care for our locations.
8. Build upon our reputation, which is consistently rated 'BEST' on platforms like Kayak and TripAdvisor.

Enjoy a very laid-back, fun atmosphere!

Here’s an example of one of our experiences at another property:

Embark on a journey where each day offers new opportunities to captivate, entertain, and inspire! Bring your ideas for fun!

Qualifications:

• Genuine passion for hospitality and a commitment to delivering exceptional guest experiences that leave a lasting impression.
• A background in customer service, hospitality, theater, performance, or entertainment is highly desirable.