Remote Hospitality Manager

SVH Travel; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player in luxury travel is seeking a Remote Hospitality Manager to ensure exceptional service delivery. In this role, you will build strong client relationships, customize itineraries, and coordinate with vendors to create unforgettable travel experiences. You will lead a remote team, monitor performance, and manage administrative tasks, all while enjoying the flexibility of remote work. If you have a passion for hospitality and travel, this opportunity offers professional growth and exclusive travel perks, making it a perfect fit for those looking to make a significant impact in the luxury travel sector.

Benefits

Competitive salary

Remote work flexibility

Professional development opportunities

Exclusive travel perks and discounts

Health insurance coverage

Qualifications

• 3+ years of experience in hospitality management required.
• Strong organizational and interpersonal skills essential.

Responsibilities

• Build and maintain strong client relationships for tailored travel experiences.
• Oversee remote team and ensure high standards of service delivery.

Skills

Interpersonal Skills

Organizational Skills

Problem-Solving Skills

Communication Skills

Attention to Detail

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Business Administration

Tools

Remote Communication Tools

Job description

Job Title: Remote Hospitality Manager

Company Overview:SVH Travel Company is a leading provider of bespoke travel experiences, specializing in luxury accommodations, personalized itineraries, and exceptional service. With a global presence and a commitment to excellence, we cater to discerning travelers seeking unparalleled hospitality and unforgettable journeys.

Job Overview:As a Remote Hospitality Manager at SVH Travel Company, you will play a pivotal role in ensuring the seamless delivery of exceptional service and hospitality to our clients across various destinations. This remote position requires a dynamic individual with a passion for hospitality, excellent communication skills, and a keen eye for detail.

Responsibilities:

1. Client Relationship Management:Build and maintain strong relationships with clients to understand their preferences, needs, and expectations.
2. Itinerary Customization:Collaborate with clients to create personalized travel itineraries tailored to their interests, ensuring a flawless and memorable experience.
3. Vendor Coordination:Liaise with partner hotels, transportation providers, tour guides, and other vendors to arrange accommodations, activities, and logistics for clients.
4. Quality Assurance:Ensure the highest standards of hospitality and service delivery by conducting regular quality checks and addressing any issues promptly.
5. Crisis Management:Act as a point of contact for clients during travel emergencies or unforeseen circumstances, providing timely assistance and solutions.
6. Remote Team Leadership:Oversee a remote team of hospitality professionals, providing guidance, support, and training as needed.
7. Performance Monitoring:Track key performance indicators and client feedback to assess the effectiveness of services and identify areas for improvement.
8. Administrative Tasks:Manage administrative tasks such as booking confirmations, invoicing, and documentation to ensure accuracy and efficiency.

Benefits:

1. Competitive salary commensurate with experience.
2. Remote work flexibility, allowing for a healthy work-life balance.
3. Opportunities for professional development and career growth within a dynamic and expanding company.
4. Access to exclusive travel perks and discounts.
5. Health insurance coverage and other benefits package.

Qualifications:

1. Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred).
2. Proven experience in hospitality management, with a minimum of 3 years in a similar role.
3. Excellent interpersonal skills with the ability to build rapport and communicate effectively with clients and team members.
4. Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
5. Proficiency in remote communication tools and technology.
6. Problem-solving skills and ability to remain calm under pressure.
7. Passion for travel and a commitment to delivering exceptional experiences to clients.
8. Flexibility to work non-traditional hours as needed to accommodate client needs across different time zones.

Join SVH Travel Company and embark on a rewarding career where you can make a difference in the world of luxury travel, all from the comfort of your remote workspace.