Hospitality Manager

Embark Recruiting Solutions; Columbus (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Embark Recruiting Solutions is seeking a General Manager for a high-volume restaurant group in Columbus, OH. The role oversees daily operations, ensures service excellence, manages staff, and drives profitability.

You will recruit and train team members, enforce health and safety standards, and collaborate with marketing to promote events and promotions that boost guest satisfaction and repeat visits. The ideal candidate has 3+ years in restaurant leadership, strong communication skills, and

Qualifications

• 3+ years in a managerial role within the food and beverage industry, high-volume venues.
• Strong leadership, communication, and interpersonal skills.
• Experience with inventory and staff management systems.

Responsibilities

• Oversee daily operations of the restaurants, ensuring smooth service and high standards.
• Manage inventory levels, ordering, and stock control to minimize waste and optimize cost management.
• Ensure compliance with health, safety, and licensing regulations.
• Recruit, train, and develop team members to deliver exceptional customer experiences.
• Foster a positive work environment that encourages collaboration and keeps staff motivated.
• Schedule staff effectively to meet demand during peak times and ensure appropriate coverage.
• Maintain a strong focus on customer satisfaction, addressing complaints and feedback promptly.
• Create a welcoming atmosphere that encourages repeat business.
• Develop promotional events and activities that enhance the customer experience.
• Develop and implement marketing strategies to attract new customers and increase brand loyalty.
• Collaborate with marketing teams to promote events, specials, and community engagement initiatives.

Skills

Leadership

Communication

Interpersonal skills

Staff management

Tools

Inventory management systems

Staff management systems

Job description

Title: General Manager – Restaurant / Hospitality

Location: Columbus, OH

Duration: Direct Hire / Full Time

Our client, a leading hospitality company in Columbus OH, has immediate needs for experienced and dynamic Managers, to oversee their high-volume restaurants. Responsibilities include: Ensuring efficient operations, providing excellent customer service, managing staff, and driving profitability.

Key Responsibilities:

Operations Management:

• Oversee daily operations of the restaurants, ensuring smooth service and high standards.
• Manage inventory levels, ordering, and stock control to minimize waste and optimize cost management.
• Ensure compliance with health, safety, and licensing regulations.
• Recruit, train, and develop team members to deliver exceptional customer experiences.
• Foster a positive work environment that encourages collaboration and keeps staff motivated.
• Schedule staff effectively to meet demand during peak times and ensure appropriate coverage.

Customer Service

• Maintain a strong focus on customer satisfaction, addressing complaints and feedback promptly.
• Create a welcoming atmosphere that encourages repeat business.
• Develop promotional events and activities that enhance the customer experience.

Marketing and Promotion:

• Develop and implement marketing strategies to attract new customers and increase brand loyalty.
• Collaborate with marketing teams to promote events, specials, and community engagement initiatives.

Qualifications:

• 3+ years of experience in a managerial role within the food and beverage industry, with a focus on high-volume venues.
• Strong leadership, communication, and interpersonal skills.
• Experience with inventory and staff management systems.