Hospitality Learning Designer for Frontline Training

Pursuit; Denver (CO); On-site; USD 79,000 - 92,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) matching

Paid time off

Employee discounts

Job summary

Pursuit in Denver, CO is seeking an Instructional Designer to create modern learning experiences for frontline teams across operations and guest services.

Design engaging eLearning modules, storyboards, scripts and job aids; translate SOPs into practical training, align with business goals, and collaborate with leaders and SMEs to ensure measurable outcomes. Content must meet SCORM/xAPI/HTML5 standards and be accessible.

Qualifications

• Experience in designing learning solutions for frontline teams.
• Ability to translate SOPs into engaging training materials.
• Familiarity with accessibility standards.

Responsibilities

• Partner with leaders and subject-matter experts to define learning objectives and outcomes.
• Develop objectives, SOWs, project plans, design documents, storyboards, scripts, prototypes and review cycles.
• Observe frontline work to translate real-world experiences into practical learning.
• Manage stakeholder feedback to maintain an effective learner experience.
• Publish, test, and maintain content using SCORM/xAPI/HTML5 standards.

Skills

Instructional design

eLearning development

Storyboarding

SCORM/xAPI

Tools

HTML5

Job description

Pursuit in Denver, CO is seeking an Instructional Designer to create modern learning experiences for frontline teams across operations and guest services.

Design engaging eLearning modules, storyboards, scripts and job aids; translate SOPs into practical training, align with business goals, and collaborate with leaders and SMEs to ensure measurable outcomes. Content must meet SCORM/xAPI/HTML5 standards and be accessible.