Hospitality Leadership Trainee – Front Desk & Housekeeping

Aramark United States; United States; On-site; USD 67,000 - 68,000; Full time

Job summary

Aramark’s Accelerate to Leadership (A2L) Program is a year-long development track for recent graduates offering leadership opportunities, mentorship from industry leaders, and broad training across multiple business areas. Selected participants will lead teams, participate in structured activities, and grow through tailored career tracks in Aramark.

The program emphasizes service, inclusion, and impact, with a transition path toward leadership roles across diverse environments and locations.

Qualifications

• Eligible graduates must complete degree requirements between December and August.
• Program starts in July; all degree requirements must be completed before start date.
• Must be authorized to work in the United States without sponsorship.
• Preferred: degree or background in hospitality, customer service, food service, facilities, operations, or sales.
• Relevant coursework or work experience.
• Strong leadership, project management, and execution skills.
• Excellent verbal, written, and professional communication with teammates, customers, clients, leaders.
• Ability to handle change and ambiguity in a fast-paced environment.

Responsibilities

• Leads the Front Desk and Housekeeping teams in maintaining and surpassing the highest levels of quality standards and services.
• Leads the team by example, training, developing, communicating and motivating to optimize performance.
• Ensure compliance of front office, guest service, and Housekeeping SOPs and policies.
• Ensure all Standards are complied with and are consistently applied.
• Participates in departmental meetings and communicates goals to produce results.
• Reviews staff levels to meet guest service, operational needs and financial objectives.
• Understands the impact of department operations on hotel financial goals and achieves targets.
• Empowers associates to provide excellent customer service.
• Interviews and hires manager and hourly associates.

Skills

Leadership

Project management

Execution skills

Communication

Adaptability

Education

Degree in hospitality or related field

Job description

Aramark’s Accelerate to Leadership (A2L) Program is a year-long development track for recent graduates offering leadership opportunities, mentorship from industry leaders, and broad training across multiple business areas. Selected participants will lead teams, participate in structured activities, and grow through tailored career tracks in Aramark.

The program emphasizes service, inclusion, and impact, with a transition path toward leadership roles across diverse environments and locations.