Hospitality Leader - NYC Restaurant Ops & Guest Experience

Stout NYC Hospitality Group; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Stout NYC Hospitality Group is seeking an experienced Restaurant Manager to assist in overseeing our restaurant operations across New York City. You will maintain service standards and SOPs, manage inventory, drive sales, and ensure top-quality product and guest experiences.

The role emphasizes staff development, health and safety compliance, and strong neighborhood relations. You will lead front-of-house teams, coach for performance, and uphold DOH requirements in a fast-paced environment.

Qualifications

• Minimum proven restaurant management experience.
• Strong leadership and communication skills.
• Up-to-date with culinary trends and health & safety standards.

Responsibilities

• Maintaining Service Standards and Company SOP's
• Inventory Management
• Increase of Sales
• Quality of Product
• Staff Quality of Life
• Neighborhood Relations
• Manage daily operations including cleanliness, organization, revenue opportunities and staffing
• Provide exceptional guest service, thereby setting the standard for all employees
• Train, coach and develop all front-of-house employees through ongoing feedback and the establishment of performance expectations
• Ensure restaurant and bar is in complete compliance with all local, state, and federal regulations
• Meeting and greeting customers and organizing table reservations.
• Maintaining high standards of quality control, hygiene, and health and safety.
• Is knowledgeable on all DOH requirements pertaining to establishment.

Skills

Restaurant management

Leadership

Communication

Culinary trends awareness

Education

Health and safety credential

Tools

MS Office

POS systems

Restaurant management software

Job description

Stout NYC Hospitality Group is seeking an experienced Restaurant Manager to assist in overseeing our restaurant operations across New York City. You will maintain service standards and SOPs, manage inventory, drive sales, and ensure top-quality product and guest experiences.

The role emphasizes staff development, health and safety compliance, and strong neighborhood relations. You will lead front-of-house teams, coach for performance, and uphold DOH requirements in a fast-paced environment.