Guest Experience Lead — Busy Bar & Dining

Stout NYC Hospitality Group; New York (NY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Work-life balance

Benefits

Growth opportunities

Job summary

Stout NYC Hospitality Group seeks a professional maitre'd for Stout FiDi in the Financial District. You will manage guest flow, coordinate seating, and ensure a smooth, high-energy service in a busy bar and restaurant.

Multitasking in a fast-paced environment, you should have experience with food service and reservation systems. The role offers work/life balance, benefits, and clear growth opportunities across the company.

Qualifications

• Ability to multi-task in a busy environment.
• Experience with food service preferred.
• Experience with reservation systems preferred.

Responsibilities

• Manage reservations and seating for guests in a high-volume setting.
• Coordinate with front-of-house staff to ensure efficient service.
• Uphold service standards and guest satisfaction throughout shifts.

Skills

Multitasking

Guest service

Communication

Tools

Reservation systems

Job description

Stout NYC Hospitality Group seeks a professional maitre'd for Stout FiDi in the Financial District. You will manage guest flow, coordinate seating, and ensure a smooth, high-energy service in a busy bar and restaurant.

Multitasking in a fast-paced environment, you should have experience with food service and reservation systems. The role offers work/life balance, benefits, and clear growth opportunities across the company.