Hospitality Leader - Assistant General Manager (Flexible Hours)

Bojangles'; Lancaster (TX); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Flexible hours (Morning/Evening/Week-?

Telemedicine and mental health

Health insurance, dental and vision

Paid vacation

Free meals

Leadership and career development

401(k) with matching

Job summary

Bojangles' in Lancaster, TX is seeking an Assistant General Manager to lead restaurant teams and deliver exceptional Southern hospitality. You will work with the General Manager to drive traffic, sales, and profitability while maintaining a customer-centric culture.

The role requires 2+ years of management, flexibility to work all shifts, and a commitment to coaching staff, inventory control, adherence to BoFood and BoLabor, and safety standards.

Qualifications

• Minimum 2 years management experience.
• 18 years or older.
• Must read, write and speak English.
• Must possess a valid driver’s license, and access to reliable transportation.
• Available to work any shift, 7 days a week, with a required 50-hour work week.
• Prior supervisory experience with a coaching mindset.
• Previous onboarding experience with employees at all levels.
• Prior cash handling and bank deposit experience
• Ability to multi-task and lead teams in a fast-paced environment.
• Ability to bend, stand, kneel frequently lifting 25+lbs.
• 401(k) w/matching
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Responsibilities

• Creates an inviting culture in the store and values staff.
• Actively seek growth opportunities or assignments for development.
• Communicates effectively with all guests (internal and external).
• Takes an active role with all new team members.
• Effectively demonstrates our Cultural Principles in every interaction.
• Subject matter expert and adherence to all systems and processes (BoFood and BoLabor).
• Upholds standards and takes corrective action when standards are not met.
• Empowers team members to maintain WOW guest service with every interaction.
• Reduce R&M through proper manager walks, process execution, and timely escalation of opportunities.
• Understands the Restaurants P&L results and how quality, service, and cleanliness impact sales.
• Participates in inventory management and upholds safety and security standards.
• Engages in LTO campaigns, training and deadlines.

Skills

Management experience

English fluency

Coaching mindset

Team leadership

Communication skills

Cash handling experience

Microsoft Office

Onboarding experience

Valid driver’s license

Physical stamina

Tools

Microsoft Office

Job description

Bojangles' in Lancaster, TX is seeking an Assistant General Manager to lead restaurant teams and deliver exceptional Southern hospitality. You will work with the General Manager to drive traffic, sales, and profitability while maintaining a customer-centric culture.

The role requires 2+ years of management, flexibility to work all shifts, and a commitment to coaching staff, inventory control, adherence to BoFood and BoLabor, and safety standards.