Hospitality Lead: Pub Operations & Guest Experience

McMenamins Inc.; Bend (OR); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Hotel room discounts

Wine discounts

Concert access

Insurance benefits

401K plan

Paid time off

Career growth opportunities

Work-life balance

Job summary

McMenamins Old St. Francis School in Bend, OR is hiring an Assistant-Assistant Manager (AAM) to support pub operations and guest service. The AAM will assist the Pub Manager, perform opening/closing tasks, and help train staff while ensuring smooth shifts and safety.

This role requires multitasking in a fast-paced setting and strong customer relation skills. The position offers benefits and opportunities to grow within McMenamins across locations, with a team-oriented environment and flexible

Qualifications

• Obtain and maintain current Food Handlers and OLCC/WA liquor license.
• 21+ years of age.
• Excellent knowledge of wine, ales and spirits.
• Available to work full-time with a flexible schedule including days, evenings, weekends and holidays.

Responsibilities

• Assist in all pub operations under the guidance of the Pub Manager.
• Perform opening and closing duties and supervise shifts as needed.
• Oversee host duties, serve guests, take orders, and cashier when required.
• Train staff, supervise labor, maintain clean and organized service areas.
• Provide excellent customer relations and resolve issues during shifts.

Skills

Customer service

Supervisory experience

Team leadership

Multitasking

Job description

McMenamins Old St. Francis School in Bend, OR is hiring an Assistant-Assistant Manager (AAM) to support pub operations and guest service. The AAM will assist the Pub Manager, perform opening/closing tasks, and help train staff while ensuring smooth shifts and safety.

This role requires multitasking in a fast-paced setting and strong customer relation skills. The position offers benefits and opportunities to grow within McMenamins across locations, with a team-oriented environment and flexible