Hospitality IT Technician II — On‑Site Support

Hilton Waikiki Beach; Honolulu (HI); On-site; USD 46,838 - 49,593; Part time

Benefits offered by this job

Go Hilton travel discount

Group Health Insurance

Paid Vacation, Sick Leave, Holidays

401(k) with company match

Team Member Fitness Center

Recognition programs

Job summary

Hilton Waikiki Beach Hotel is seeking a Part Time on-site IT Technician II to support and maintain the hotel’s IT infrastructure, ensuring reliable operation of systems critical to daily operations and guest satisfaction. The role requires a proactive, solutions-oriented professional with strong technical skills and the ability to work independently on complex issues.

Reports to the General Manager. Responsibilities include Tier 2 support for hardware, software, networking and hotel systems,

Qualifications

• 3+ years of experience in enterprise IT environments with business IT Systems,
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Responsibilities

• Provide Tier 2 support for hardware, software, networking and hotel systems.
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Skills

Microsoft 365 Office

Windows Server

Active Directory

Networking

VMware/Hyper-V

Opera PMS

MICROS POS

Education

Associate’s degree or higher in IT or related field

Tools

Opera PMS

MICROS POS

Unifi networking

VMware/Hyper-V

Job description

Hilton Waikiki Beach Hotel is seeking a Part Time on-site IT Technician II to support and maintain the hotel’s IT infrastructure, ensuring reliable operation of systems critical to daily operations and guest satisfaction. The role requires a proactive, solutions-oriented professional with strong technical skills and the ability to work independently on complex issues.

Reports to the General Manager. Responsibilities include Tier 2 support for hardware, software, networking and hotel systems,