Hospitality IT Support Pro — On-site Tech

Reunion Resort & Golf Club; Kissimmee (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Reunion Resort & Golf Club in Central Florida is seeking an IT Support Specialist to maintain and improve technology across lodging, retail, and F&B operations. The role focuses on delivering reliable hardware, software, and network support to ensure seamless guest experiences.

You will install, configure, and troubleshoot systems, collaborate with remote teams, and contribute to security and uptime. The position requires flexibility, a 3+ year IT background, and the ability to work evenings,

Qualifications

• Bachelor's degree in IT, CS, or related field (or equivalent experience).
• IT experience of at least 3 years; hospitality experience is a plus.
• Advanced proficiency in Microsoft software programs.
• Strong verbal and written communication skills.
• Ability to travel to various locations to provide hands-on support.
• Willingness to participate in a 24/7 on-call rotation.

Responsibilities

• Provide technical support for hardware, software, and network issues across lodging, retail, and F&B locations.
• Install, configure, and maintain IT equipment onsite.
• Respond to service requests promptly, in person and remotely.
• Set up and maintain network infrastructure, including routers, switches, and wireless access points.
• Train end-users and create user documentation.
• Maintain hardware inventory and coordinate repairs and warranties.

Skills

Verbal and written communication

English proficiency

3+ years IT experience

Travel flexibility

On-call readiness

Flexible schedule

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Microsoft Office Suite

POS systems

Property Management Systems (PMS)

Networking hardware setup

Job description

Reunion Resort & Golf Club in Central Florida is seeking an IT Support Specialist to maintain and improve technology across lodging, retail, and F&B operations. The role focuses on delivering reliable hardware, software, and network support to ensure seamless guest experiences.

You will install, configure, and troubleshoot systems, collaborate with remote teams, and contribute to security and uptime. The position requires flexibility, a 3+ year IT background, and the ability to work evenings,