Hospitality HR Generalist - Employee Relations & Talent

VH Hospitality; Chicago (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

Vinayaka Hospitality seeks an HR Generalist to support the daily Human Resources function for the Westin Michigan Avenue – Chicago, collaborating with the Area Director of HR and hotel leadership to ensure smooth operations, strong employee relations, and adherence to the collective bargaining agreement and hotel standards.

The role covers day-to-day HR operations, recruitment for union and non-union roles, HRIS maintenance, and compliance training, with opportunities to drive engagement and

Qualifications

• Hotel or hospitality HR experience strongly preferred; union hotel experience a plus.
• Bi-lingual in Spanish is preferred.
• Strong knowledge of HR laws, CBA interpretation, and hotel labor standards.
• Skilled in recruitment, employee relations, documentation, and HR systems.
• Excellent communication, guest-service mindset, discretion, and ability to support a 24/7 operation.
• Ability to manage multiple priorities and maintain professionalism in a fast-paced environment.

Responsibilities

• Support day-to-day HR operations and assist the Area Director of HR with employee relations, coaching, investigations, and corrective actions.
• Coordinate full-cycle recruitment, interviews, onboarding, and separations for both union and non-union roles.
• Maintain accurate employee records, HRIS updates, payroll changes, and benefit administration.
• Interpret and support adherence to the collective bargaining agreement; assist leaders with contractual questions, grievances, and documentation.
• Partner with department leaders to promote engagement, training, reward/recognition programs, and service culture initiatives.
• Facilitate new hire orientation, compliance trainings, and departmental training needs.
• Respond to employee inquiries regarding policies, benefits, schedules, pay, and union-related matters.
• Prepare HR reports, maintain calendars, schedule interviews, and assist with hotel-wide communication.
• Recommend improvements to HR processes, policies, and service culture strategies.

Skills

Employee relations

Recruitment

HRIS

Payroll changes

Benefits administration

Communication

Tools

HRIS systems

Job description

Vinayaka Hospitality seeks an HR Generalist to support the daily Human Resources function for the Westin Michigan Avenue – Chicago, collaborating with the Area Director of HR and hotel leadership to ensure smooth operations, strong employee relations, and adherence to the collective bargaining agreement and hotel standards.

The role covers day-to-day HR operations, recruitment for union and non-union roles, HRIS maintenance, and compliance training, with opportunities to drive engagement and