Hospitality Host: Warm Welcomes & Seamless Seating

Hyatt Hotels Corporation; Phoenix, Northern (AZ, KY); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Free employee meals

Discounted & Complimentary Hotel RoomN

Medical, Dental and Vision Insurance (

Retirement savings plan

Excellent training and professional de

Opportunities to work around the world

Tuition/Wellness reimbursement

Job summary

Hyatt Regency Phoenix is seeking a friendly Greeter to welcome guests, manage reservations, and guide seating to ensure a smooth dining experience. You will provide menus, answer questions about offerings, and support servers to maintain high service standards.

The role emphasizes presenting a professional appearance and a positive, team-focused attitude. Ideal candidates have previous hospitality or customer service experience, strong communication, and the ability to multitask in a fast-paced

Qualifications

• Previous host/hostess or hospitality/customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong guest service focus with a professional demeanor.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Greet and recognize guests with a warm, welcoming attitude.
• Manage reservations, waitlists and seating to ensure efficiency.
• Escort guests to tables and provide menus with offerings and services.
• Support servers to ensure attentive, courteous service and communicate guest needs to staff.
• Monitor dining room flow to maximize guest satisfaction and operations.

Skills

Communication

Interpersonal skills

Guest service

Multitasking

Teamwork

Professional appearance

Reservation system basics

Tools

Reservation system

Job description

Hyatt Regency Phoenix is seeking a friendly Greeter to welcome guests, manage reservations, and guide seating to ensure a smooth dining experience. You will provide menus, answer questions about offerings, and support servers to maintain high service standards.

The role emphasizes presenting a professional appearance and a positive, team-focused attitude. Ideal candidates have previous hospitality or customer service experience, strong communication, and the ability to multitask in a fast-paced