Guest Experience Host: Warm Welcome & Seating Lead

Hyatt Hotels Corporation; Dallas, Northern (TX, KY); Hybrid; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Free room nights

Discounted room nights

Headspace access

PerkSpot discounts

Discounted parking

Discounted DART passes

Job summary

Hyatt Regency Dallas is seeking a friendly Greeter to warmly welcome guests and guide them from arrival to seating. You will manage the host stand, answer questions, and coordinate with servers and management to ensure a smooth dining experience.

The role emphasizes genuine hospitality, strong communication, and the ability to multitask in a fast-paced environment. Excellent teamwork and availability on mornings, evenings, weekends, and holidays are valued.

Qualifications

• The ideal candidate enjoys interacting with people and delivering outstanding service.
• Must communicate clearly and stay calm during busy periods.
• Willingness to multitask and work across teams.

Responsibilities

• Welcome guests with warmth and professionalism.
• Manage the restaurant wait list and seating rotation.
• Escort guests to tables and maintain balanced seating.
• Answer guest questions about the restaurant and hotel.
• Assist with keeping the host stand clean and organized.
• Collaborate with servers, managers, and culinary teams to deliver memorable dining experiences.

Skills

Guest service

Communication

Multitasking

Hospitality experience

Job description

Hyatt Regency Dallas is seeking a friendly Greeter to warmly welcome guests and guide them from arrival to seating. You will manage the host stand, answer questions, and coordinate with servers and management to ensure a smooth dining experience.

The role emphasizes genuine hospitality, strong communication, and the ability to multitask in a fast-paced environment. Excellent teamwork and availability on mornings, evenings, weekends, and holidays are valued.