Guest Experience Greeter

Hyatt Regency; Phoenix (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free employee meals

Discounted & Complimentary Hotel RoomN

Medical Dental and Vision Insurance (F

Retirement savings plan

Excellent training and professional发展

Opportunities to work around the world

Tuition/Wellness reimbursement, up to

Tuition/Wellness reimbursement, up to

Job summary

Hyatt Regency Phoenix is seeking a friendly Greeter to welcome guests, manage reservations and seating, and assist servers to deliver a smooth dining experience. The role emphasizes strong guest service, clear communication, and teamwork in a fast-paced environment.

Qualified candidates should have hospitality experience, a professional appearance, and the ability to multitask while maintaining brand standards and a positive attitude.

Qualifications

• Experience in host/hostess or hospitality helpful.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Professional appearance and commitment to brand standards.

Responsibilities

• Greet and recognize all guests with a warm, welcoming attitude.
• Manage reservations, waitlists, and seating arrangements efficiently.
• Escort guests to tables and assist with seating to ensure a smooth dining experience.
• Provide menus and answer questions about offerings, services, and amenities.
• Assist servers to deliver attentive, courteous service throughout the dining experience.
• Communicate guest needs and special requests to staff.
• Maintain a clean, organized host stand and entrance area.

Skills

Guest service

Communication

Multitasking

Teamwork

Reservation systems

Professional appearance

Job description

Hyatt Regency Phoenix is seeking a friendly Greeter to welcome guests, manage reservations and seating, and assist servers to deliver a smooth dining experience. The role emphasizes strong guest service, clear communication, and teamwork in a fast-paced environment.

Qualified candidates should have hospitality experience, a professional appearance, and the ability to multitask while maintaining brand standards and a positive attitude.