Hospitality Host - Warm Welcomes & Guest Flow

The Cheesecake Factory; Chandler (AZ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Shift meals discount

Medical coverage

Flexible scheduling

Career growth

Job summary

The Cheesecake Factory in Chandler, AZ is seeking a Host to greet guests with warmth, seat guests using the floor plan, and manage the waitlist and reservations to ensure smooth guest flow.

You will quote accurate wait times, engage guests on the menu, and support front-of-house operations with teamwork and a focus on exceptional service.

We offer steady hours, flexible scheduling, and benefits including paid time off, medical coverage, and dining discounts.

Qualifications

• Previous restaurant, hospitality, customer service, or food service experience preferred.
• Strong communication and interpersonal skills with a focus on guest service.
• Dependable, dedicated, reliable, and punctual with a strong work ethic.

Responsibilities

• Warmly greet guests creating a positive first impression.
• Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction.
• Provide accurately quoted wait times while managing reservations to support smooth guest flow.
• Support front-of-house operations and teamwork to enhance the guest experience.
• Answer phones with a sense of urgency, helping guests with general questions.
• Demonstrate ownership of sidework and closing tasks.
• Multitask and work well under pressure while maintaining cleanliness and organization.
• Work with speed and efficiency in a fast paced, full-service restaurant.

Skills

Guest service

Communication

Team player

Multitasking

Job description

The Cheesecake Factory in Chandler, AZ is seeking a Host to greet guests with warmth, seat guests using the floor plan, and manage the waitlist and reservations to ensure smooth guest flow.

You will quote accurate wait times, engage guests on the menu, and support front-of-house operations with teamwork and a focus on exceptional service.

We offer steady hours, flexible scheduling, and benefits including paid time off, medical coverage, and dining discounts.