Guest-Focused Host | Flexible Hours, Fast-Paced Team

The Cheesecake Factory; Phoenix (AZ); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

50% off shift meals

Discounts for friends & family

Medical, Dental, Vision coverage

Vacation and sick time

Career growth opportunities

Recognition programs

Job summary

The Cheesecake Factory is seeking friendly Hosts in Phoenix, AZ. You will greet guests, seat them, manage the waitlist, and handle reservations with accurate wait times. You’ll engage guests, describe the menu, and help ensure an exceptional first impression from arrival to departure.

This role offers steady hours and flexible life with full-time or part-time opportunities. Enjoy 50% off shift meals and opportunities for growth, plus strong benefits and team support in a high-volume environment.

Qualifications

• Previous restaurant, hospitality, customer service, or food service industry experience preferred
• Strong communication and interpersonal skills with a focus on guest service
• Dependable, dedicated, reliable, and punctual with a strong work ethic

Responsibilities

• Warmly greet guests creating a positive first impression
• Use a floor plan and seating rotation to assign tables
• Provide accurately quoted wait times while managing reservations
• Support front of house operations and teamwork to enhance guest experience
• Answer phones with a sense of urgency and assist with general questions
• Demonstrate ownership of sidework and closing tasks
• Multitask and work well under pressure in a fast-paced environment
• Maintain cleanliness and organization while working efficiently

Skills

Guest service

Communication

Punctuality

Team player

Dependable

Job description

The Cheesecake Factory is seeking friendly Hosts in Phoenix, AZ. You will greet guests, seat them, manage the waitlist, and handle reservations with accurate wait times. You’ll engage guests, describe the menu, and help ensure an exceptional first impression from arrival to departure.

This role offers steady hours and flexible life with full-time or part-time opportunities. Enjoy 50% off shift meals and opportunities for growth, plus strong benefits and team support in a high-volume environment.