Hospitality Host — Flexible Evenings & Weekends

Paycom - ATS; Charlotte (NC); On-site; USD 26,000 - 38,000; Full time

Job summary

Paycom - ATS is seeking a friendly Host to welcome guests and set the tone for the dining experience. You will manage reservations, waitlists, and seating with a calm, organized approach, ensuring smooth guest flow and satisfaction.

The ideal candidate has strong communication skills, a warm demeanor, and flexibility to work evenings, weekends, and holidays. Prior restaurant experience is a plus, and a positive, guest-focused attitude is essential.

Qualifications

• High school diploma or equivalent preferred.
• Prior restaurant or hospitality experience a plus.
• Excellent communication and customer service skills.

Responsibilities

• Greeting and welcome guests warmly upon arrival.
• Manage reservations, waitlists, and table assignments efficiently.
• Communicate wait times and manage guest expectations.
• Answer phone calls, take reservations, and provide menu information.
• Assist servers and managers in maintaining guest flow and satisfaction.
• Ensure the entry and waiting areas are clean and organized.
• Provide exceptional hospitality from arrival to departure.

Skills

Customer service

Communication

Reservation management

Phone etiquette

Teamwork

Calm under pressure

Education

High school diploma

Job description

Paycom - ATS is seeking a friendly Host to welcome guests and set the tone for the dining experience. You will manage reservations, waitlists, and seating with a calm, organized approach, ensuring smooth guest flow and satisfaction.

The ideal candidate has strong communication skills, a warm demeanor, and flexibility to work evenings, weekends, and holidays. Prior restaurant experience is a plus, and a positive, guest-focused attitude is essential.