Front of House Host - Welcoming Guest Experience

Paycom - ATS; Delafield (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Paycom - ATS in Delafield, WI is seeking a friendly host/hostess to greet guests and coordinate seating. You will ascertain dining needs, manage the seating chart, monitor flow, and respond to guest inquiries promptly.

This role supports team members across departments to maintain positive relationships in a fast-paced environment. Equal opportunity employer with a welcoming, service-driven team.

Qualifications

• Exhibit excellent verbal and written communication
• Ability to deliver exceptional customer Service
• Ability to resolve conflict
• Adaptability to work in a fast-paced environment
• Possess a high energy Level
• Demonstrated professionalism

Responsibilities

• Welcome guests in a warm and friendly manner.
• Ascertain their dining/lodging needs.
• Seat guests and manage the seating chart.
• Monitors restaurant activity to determine seating and dining flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Performs opening and closing duties, as needed.
• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Helps fellow team members and other departments wherever necessary to maintain positive working relationships.
• Other duties as assigned.

Skills

Communication

Customer Service

Conflict Resolution

Adaptability

High Energy

Professionalism

Job description

Paycom - ATS in Delafield, WI is seeking a friendly host/hostess to greet guests and coordinate seating. You will ascertain dining needs, manage the seating chart, monitor flow, and respond to guest inquiries promptly.

This role supports team members across departments to maintain positive relationships in a fast-paced environment. Equal opportunity employer with a welcoming, service-driven team.