Guest Experience Host

The Oliver Hotel; Knoxville (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Paycom is seeking a Host/Hostess to join our team as the face of the restaurant, ensuring memorable and efficient experiences for all guests. You will provide a friendly welcome and address guests' needs promptly to create a positive first impression and a smooth dining flow.

You will learn the menu, assist with reservations, maintain a clean dining area, and support quick turnover with attentive table service. This role emphasizes reliability and guest satisfaction in a fast-paced setting.

Qualifications

• Learn the menu, including daily specials and describe how dishes are prepared.
• Greet guests warmly as they enter to create a positive first impression.
• Check the dining room for cleanliness and organization and restock condiments as necessary.
• Help clear and wipe down tables and reset them with utensils and glassware.
• Handle reservations and resolve seating issues promptly, and assist with phone inquiries.

Responsibilities

• Learn the menu, including the daily specials and accurately describe how dishes are prepared.
• Greet guests warmly as they enter to create a positive first impression of the restaurant.
• Check the dining room constantly for cleanliness and organization and restock condiments on the table as necessary.
• Help clear and wipe down tables and set up tables with utensils and glassware for the next party.
• Handle booking of reservations, be quick to solve seating problems, and troubleshoot any phone inquiries from customers.

Job description

Paycom is seeking a Host/Hostess to join our team as the face of the restaurant, ensuring memorable and efficient experiences for all guests. You will provide a friendly welcome and address guests' needs promptly to create a positive first impression and a smooth dining flow.

You will learn the menu, assist with reservations, maintain a clean dining area, and support quick turnover with attentive table service. This role emphasizes reliability and guest satisfaction in a fast-paced setting.