Hospitality Host: Elevate Guest Experience & Service

Hyatt Place Washington DC NoMa; Washington (District of Columbia); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision Insurance

Paid Time Off

401k Company Match

Daily Pay

Life Insurance

Travel Discounts

Commuter Benefits

Wellness Program

Educational/Professional Development

Referral Bonus Program

Zusammenfassung

Hyatt Place Washington DC NoMa is seeking an enthusiastic Host to warmly greet guests, check them in, and coordinate room assignments while delivering personalized service throughout the stay. You will handle guest requests, answer phones, arrange dining and transportation, process payments, and support in-room dining when needed to ensure a seamless guest experience in a busy DC hotel.

The position offers flexible shifts, opportunities for growth, and a collaborative team environment within a

Qualifikationen

• High School diploma or equivalent.
• Previous customer service experience required or equivalent training.
• Dynamic, engaging and passionate personality with the ability to multi-task.

Aufgaben

• Greet, register, and assign rooms to guests of the hotel.
• Verify customers' credit and establish payment method.
• Make and confirm external reservations for dinner, entertainment, and transportation.
• Answer hotel phone and handle guest requests and inquiries.
• Provide in-room dining support and assist with guest satisfaction.

Kenntnisse

Customer service

Guest relations

Communication

Multi-tasking

Ausbildung

High school diploma

Tools

PMS software

Jobbeschreibung

Hyatt Place Washington DC NoMa is seeking an enthusiastic Host to warmly greet guests, check them in, and coordinate room assignments while delivering personalized service throughout the stay. You will handle guest requests, answer phones, arrange dining and transportation, process payments, and support in-room dining when needed to ensure a seamless guest experience in a busy DC hotel.

The position offers flexible shifts, opportunities for growth, and a collaborative team environment within a