Hospitality GM — Lead Culture & Guest Experience

Coma Coffee Roasters; O’Fallon (MO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Dynamic workplace

Tip sharing

Health insurance proof

Career growth

Flexible scheduling

Guest-first culture

Job summary

East Coast Pizza is seeking a General Manager to lead daily operations, mentor staff, and drive guest satisfaction. You will balance service excellence with financial performance while managing budgets and inventory and upholding safety standards.

You will foster a positive culture, develop the team, and strategize for ongoing improvement to deliver outstanding experiences for guests and sustained business success.

Qualifications

• Minimum of 3 years of restaurant management experience.
• Proven leadership and team development abilities.
• Strong financial management and problem-solving skills.
• Excellent communication, organization, and decision-making capabilities.
• A fervor for hospitality and fostering a guest-first culture.

Responsibilities

• Mentor, coach, and cultivate a top-performing restaurant team.
• Manage all facets of daily operations to ensure proficiency and excellence.
• Administer budgets, labor, and cost controls to meet financial objectives.
• Monitor stock levels, place orders, and nurture vendor relationships.
• Provide unparalleled guest experiences by maintaining service and quality standards.
• Enforce health, safety, and regulatory compliance across all departments.
• Analyze performance metrics and enact strategies for ongoing improvement.

Skills

Restaurant management

Leadership

Financial management

Job description

East Coast Pizza is seeking a General Manager to lead daily operations, mentor staff, and drive guest satisfaction. You will balance service excellence with financial performance while managing budgets and inventory and upholding safety standards.

You will foster a positive culture, develop the team, and strategize for ongoing improvement to deliver outstanding experiences for guests and sustained business success.