Hospitality General Manager - Revenue & Guest Experience

Hyatt Hotels Corporation; Oakland (CA); On-site; USD 185,000 - 200,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Hyatt Hotels Corporation is seeking a General Manager in Oakland to drive operations, financial performance, and guest satisfaction. Lead sales, budgeting, and systems to optimize performance while upholding brand standards and regulatory compliance.

The role demands strategic leadership, hands-on operational excellence, and a proven track record in upscale hospitality. Expect a dynamic team environment with opportunities to influence guest experiences across a premium property.

Qualifications

• At least 6 years of progressive experience in a hotel or related field, or a 4-year college degree with 4 to 5 years of related experience, or a 2-year college degree with 5 to 6 years of related experience.
• Valid driver's license for the applicable state

Responsibilities

• Boost revenue, cut costs, and maintain strong financial health.
• Develop sales plans, manage budgets, and engage major accounts.
• Generate and analyze reports to inform fast, data-driven decisions.
• Delight guests and resolve issues to ensure repeat visits.
• Inspire, coach, and lead a high-performing hotel team.
• Build relationships with owners, community leaders, and partners.

Skills

Money Maestro

Sales Superstar

Systems Whiz

Guest Guru

Team Captain

People Connector

Job description

Hyatt Hotels Corporation is seeking a General Manager in Oakland to drive operations, financial performance, and guest satisfaction. Lead sales, budgeting, and systems to optimize performance while upholding brand standards and regulatory compliance.

The role demands strategic leadership, hands-on operational excellence, and a proven track record in upscale hospitality. Expect a dynamic team environment with opportunities to influence guest experiences across a premium property.