Hospitality General Manager: Growth & Guest Experience

Schulte-Hospitality-Group; San Juan (PR); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Daily Pay

Tele medicine and mental health access

Health Insurance

Life Insurance

401(k) Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on event tickets, etc.

Job summary

Schulte Hospitality Group in San Juan, PR is seeking a dynamic General Manager to lead a busy property, overseeing budgets, staff development, guest satisfaction, and brand compliance. You will drive profitability, coordinate events, and ensure top-tier service in a fast-paced environment.

The role requires strong leadership, financial acumen, and the ability to manage operations across departments while delivering exceptional guest experiences in a competitive market.

Qualifications

• Ability to communicate effectively verbally and in writing.
• Demonstrated ability to lead a team.
• Excellent attention to detail; financial savvy.
• Proficient in Microsoft Office products.
• Ability to work in a fast-paced environment with multi-tasking.

Responsibilities

• Managing budgets and financial plans and controlling expenditure
• Maintaining statistical and financial records
• Setting and achieving sales and profit targets
• Recruiting, training, and monitoring staff
• Planning work schedules for individuals and teams
• Appropriately responding to and resolving guest concerns
• Addressing problems and troubleshooting
• Ensuring events and conferences run smoothly
• Hotel Asset preservation including supervising maintenance, renovations, and furnishings
• Maintaining relationships with contractors, vendors and suppliers
• Ensuring a safe and secure environment for all guests and associates
• Maintaining inspections of the property as identified by the organization and brand
• Ensure the property meets brand guidelines and expectations for service and all standards
• Ensuring compliance with licensing laws, health and safety, and other statutory regulations
• Perform various other duties as assigned to meet business objectives

Skills

Team leadership

Financial savvy

Attention to detail

Microsoft Office proficiency

Multi-tasking

Tools

Microsoft Office

Job description

Schulte Hospitality Group in San Juan, PR is seeking a dynamic General Manager to lead a busy property, overseeing budgets, staff development, guest satisfaction, and brand compliance. You will drive profitability, coordinate events, and ensure top-tier service in a fast-paced environment.

The role requires strong leadership, financial acumen, and the ability to manage operations across departments while delivering exceptional guest experiences in a competitive market.