General Manager-Hampton Inn Midland

Lodgco; Midland (MI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive Wages

Vacation

401(k)

Flexible Schedule

Health Insurance

Hourly Bonus Program

Employee Referral Bonus

Monthly Celebration of the Staff

Job summary

Lodgco Hospitality seeks a hands-on General Manager for the Hampton Inn Midland, MI to lead all hotel operations and drive guest satisfaction. This role requires strong leadership, budgeting and revenue management with adherence to brand standards.

Benefits include competitive wages, vacation, 401(k), flexible schedule, health insurance, hourly bonus program, employee referral bonus, and monthly staff celebrations. On-site, full-time position requiring oversight of operations and staff.

Qualifications

• 3-5 years of hotel management experience.
• Degree in hospitality or related field preferred.
• Valid driver’s license and clean driving record.
• Ability to manage budgets and revenue goals.
• Strong leadership and communication skills.

Responsibilities

• Manage all aspects of the hotel’s operations.
• Provide exceptional customer service and guest satisfaction.
• Ensure compliance with policies across operations, HR, security and safety.
• Develop annual budgets and capital expenditure plans.
• Achieve revenue and profit goals while balancing costs.
• Oversee sales efforts and guest group/bookings.
• Supervise staff and delegate tasks to AGM/department heads.
• Monitor compliance with brand operating standards.

Skills

Leadership

People management

Customer service

Budgeting

Revenue management

Operations oversight

Education

Degree in hospitality or related field

Tools

Computer software skills

Job description

Location: Midland, MI

Job Id:1319

# of Openings:1

We are a seeking a hands on General Manager for our Hampton Inn Midland, MI!

Hampton Inn Midland is managed by Lodgco Hospitality. Lodgco offers its employees many benefits including:

• Competitive Wages
• Vacation
• 401(k)
• Flexible Schedule
• Health Insurance
• Hourly Bonus Program
• Employee Referral Bonus
• Monthly Celebration of the Staff
• and much more!

JOB SUMMARY

Manage all aspects of the hotel’s operations.

ESSENTIAL JOB FUNCTIONS

• Provide exceptional customer service to all hotel guests, making their stay comfortable and accommodating as possible while achieving team and brand goals
• Ensures that all policies and procedures with regard to operations, accounting, human resources, security, guest relations, and safety are followed
• Analyze and resolve work problems to achieve work-related goals
• Develop annual budget and capital expenditure plans
• Achieve budgeted revenue and profit goals while balancing costs with guest satisfaction
• Participate in all revenue management decisions and hold staff accountable for achieving revenue goals
• Knowledge of brand operating systems
• Delegates various tasks to the AGM and/or department supervisors to ensure smooth operation of the hotel
• Assist sales team in actively selling the hotel to groups, meetings, and extended stay guests
• Ensure that hiring and employee practices comply with company requirements
• Review discrepancy reports daily and take necessary steps to resolve and eliminate discrepancies
• Inspect property on a regular basis and implements controls (i.e. overtime, safety deposit boxes, master keys, banks, etc.) and audits them on a regular basis to ensure their accuracy and completeness

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES

• Strong Leadership and Teamwork abilities
• Knowledge of revenue generation and profit/loss implications
• Communication both verbal and written
• Computer software skills
• Time management and problem solving skills
• Self-motivated, well organized, and goal-oriented

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

• 3-5 years of hotel management experience
• Degree in hospitality or related field of study, preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references from the hospitality industry.

SUPERVISORY RESPONSBILITY

This position manages all employees of the hotel.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

Employee signature below constitutes employee understanding of the requirements, essential functions and duties of the position.