Hospitality-Focused Banker: Guide Clients to Growth

Aumni; Arkansas; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care coverage

Retirement plan

Tuition reimbursement

Job summary

Chase is seeking an Associate Banker to deliver hospitality-focused client service at the branch. You will greet clients, manage lobby flow, open accounts, and guide customers through digital banking tools.

The role emphasizes building trusted relationships, understanding customer needs, and collaborating with the branch team to meet financial goals. The position requires strong communication, a customer-first mindset, and adherence to regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Strong ability to build trusted relationships with clients.
• Clear and polite communication to understand and help clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and new account openings while complying with policies.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and online banking.
• Build relationships by listening, asking questions, and partnering with branch team members.
• Assist with branch operations and cash handling while following procedures.

Skills

Client service

Relationship building

Effective communication

Attention to detail

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-focused client service at the branch. You will greet clients, manage lobby flow, open accounts, and guide customers through digital banking tools.

The role emphasizes building trusted relationships, understanding customer needs, and collaborating with the branch team to meet financial goals. The position requires strong communication, a customer-first mindset, and adherence to regulatory requirements.