Hospitality Floor & Ops Manager — Guest Experience Leader

The Plate Agency; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Company socials and rewards

Professional career development and growth opportunities

Job summary

The Plate Agency is seeking an experienced Manager to join a leading restaurant group in Los Angeles. This role focuses on providing an unforgettable dining experience while managing a high-volume restaurant environment.

Ideal candidates will have strong leadership skills, a proven ability to drive sales, manage costs, and maintain a culture of excellence. Additional perks include paid time off, company socials, and professional career development opportunities.

Qualifications

• 1-3+ years of leadership experience in a high volume environment.
• Ability to troubleshoot problems on all levels.
• Experience in driving sales and managing costs.
• Proficient in common computer programs and restaurant POS systems.

Responsibilities

• Lead the team to enhance guest experience.
• Manage staffing and develop teams for success.
• Ensure operational excellence for the venue.
• Execute training plans for new hires and ongoing development.
• Oversee maintenance to keep restaurants running efficiently.

Skills

Leadership experience

Problem-solving skills

Sales and cost management

Training execution

Communication skills

Organizational skills

Proficiency with computer programs

Operational excellence

Job description

The Plate Agency is seeking an experienced Manager to join a leading restaurant group in Los Angeles. This role focuses on providing an unforgettable dining experience while managing a high-volume restaurant environment.

Ideal candidates will have strong leadership skills, a proven ability to drive sales, manage costs, and maintain a culture of excellence. Additional perks include paid time off, company socials, and professional career development opportunities.