Hospitality F&B Operations Coordinator

Cheeca Lodge & Spa; Islamorada (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

PTO (up to 18 days)

Employee Discounts at Northwood Hosp.

Bass Pro Shops discount 50%

401(k) with employer matching

Short-Term Disability Insurance

Long-Term Disability Insurance

AD&D Insurance

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Health Savings Accounts

Life Insurance

Job summary

Cheeca Lodge & Spa in Islamorada, FL is seeking an Administrative Coordinator to support restaurants, bars, and banquet operations. You will manage staff compliance, coordinate vendor services, assist F&B leadership, and maintain scheduling systems.

Responsibilities include training compliance, OpenTable reservation management, and event support. The role requires hospitality experience, strong Excel/Outlook skills, and bilingual abilities as a plus.

Qualifications

• Prior experience in administrative support or operations (hospitality experience preferred).
• Strong computer skills including Microsoft Excel and Outlook; ability to learn new systems.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Training Compliance & Documentation: Maintain up-to-date records for Safe Serve and Responsible Vendor certifications; track training for new hires; monitor expirations; manage uniform distribution with Cintas; track inventory and enforce policy.
• Administrative Support to F&B Management: support leadership with documents, errands, and office presence; ensure attention to detail.
• Scheduling Coordination: enter weekly schedules into OnTrack; organize folders; archive records; adjust as needed.
• Reservation System Support (OpenTable): complete OpenTable Academy; manage reservations; optimize cover counts; maintain guest notes.
• Other Responsibilities: maintain reservations, guest preferences, event details; process invoices and POs; assist with inventory; prepare reports; answer inquiries; coordinate with departments; assist events planning and support.

Skills

Excel

Outlook

Communication

Multitasking

Organization

Bilingual English/Spanish

Bilingual English/Creole

Hospitality experience

Tools

OpenTable

Job description

Cheeca Lodge & Spa in Islamorada, FL is seeking an Administrative Coordinator to support restaurants, bars, and banquet operations. You will manage staff compliance, coordinate vendor services, assist F&B leadership, and maintain scheduling systems.

Responsibilities include training compliance, OpenTable reservation management, and event support. The role requires hospitality experience, strong Excel/Outlook skills, and bilingual abilities as a plus.