Tropical Resort Server: Guest-First Hospitality

Cheeca Lodge & Spa; Islamorada (FL); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Paid Time Off

8 Paid Holidays

401(k) retirement plan with employer

Employer Paid Short Term Disability

Employee discounts at Northwood Hotels

Flexible spending and health savings

Life insurance coverage

Job summary

Cheeca Lodge & Spa in Islamorada, FL is seeking enthusiastic Servers to deliver exceptional, personalized service in our renowned resort restaurant. You will greet guests, take orders, and provide informed menu recommendations in a tropical setting.

The role requires prior server experience in hospitality, basic computer literacy, and fluent English. A professional appearance and ability to handle high-pressure situations are essential to maintain top-tier service.

Qualifications

• Must be at least 18 years old.
• Previous server experience in hospitality or restaurant industry.
• Basic computer literacy.
• Fluent in English with basic knowledge of food and beverage.
• Ability to work effectively under pressure and maintain professionalism.

Responsibilities

• Greet guests warmly and provide personalized service from arrival.
• Take and process food and drink orders, accommodate special requests, ensure guest satisfaction.
• Maintain attentive and courteous service, uphold high standards.
• Perform opening/closing tasks, restock, and keep areas clean per health standards.
• Know menu and daily specials to make informed recommendations.
• Address guest inquiries and resolve issues professionally.
• Maintain a clean, professional appearance and participate in team briefings.

Skills

18+ age

Server experience

Basic computer literacy

English fluency

Work under pressure

Job description

Cheeca Lodge & Spa in Islamorada, FL is seeking enthusiastic Servers to deliver exceptional, personalized service in our renowned resort restaurant. You will greet guests, take orders, and provide informed menu recommendations in a tropical setting.

The role requires prior server experience in hospitality, basic computer literacy, and fluent English. A professional appearance and ability to handle high-pressure situations are essential to maintain top-tier service.