Hospitality Events and Operations Office Manager

HMG Plus - New York; New York (NY); In loco; USD 60.000 - 72.000; Tempo pieno

Descrizione del lavoro

Acquire Hospitality, a premier convention and events venue in New York City, seeks an Office Manager to support the catering and events team. You will oversee day-to-day operations, coordinate administrative tasks, and liaise with Sales & Marketing, senior leadership, and clients by phone and email.

Ideal candidates are polished, highly organized, and able to manage multiple priorities in a fast-paced hospitality environment.

Competenze

• Previous experience in office management, administration, sales support, catering, events, hospitality, or a related environment.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Excellent professional phone and email communication skills.
• Strong attention to detail and accuracy.
• Comfortable working in a high-volume, deadline-driven environment.
• Ability to communicate effectively with clients, leadership, culinary teams, operations teams, and other departments.
• Experience with BEOs, catering systems, event management platforms, or similar tools is a plus.
• Ability to work independently while remaining collaborative and team-oriented.

Mansioni

• Oversee day-to-day administrative and office operations for the Sales & Marketing department.
• Manage the Sales & Marketing inbox and respond to incoming catering and event inquiries.
• Answer incoming calls and appropriately direct inquiries or take detailed messages.
• Support the coordination of internal functions, meetings, and events.
• Assist with the creation, editing, and distribution of Banquet Event Orders (BEOs).
• Maintain event calendars and ensure event information, revisions, additions, and cancellations are accurately updated.
• Help ensure culinary and operations teams receive accurate and timely event information.
• Manage conference room bookings and scheduling.
• Coordinate and manage Tapin2 orders.
• Take meeting minutes and assist with departmental follow-up.
• Code and submit P-card expenses for leadership.
• Assist the Sales team and General Manager with basic IT requests and troubleshooting.
• Order office supplies and maintain appropriate inventory.
• Maintain organized and presentation-ready reception, sales office, conference room, and client-facing areas.
• Ensure client beverages, coffee, tea, and pantry supplies remain stocked.
• Receive and distribute incoming mail.
• Provide administrative and clerical support to the Director of Sales & Marketing and General Manager.
• Partner with other departments as needed to support successful events and daily operations.

Conoscenze

Office management

Administration

Sales support

Catering

Events

Hospitality

Communication

Descrizione del lavoro

Acquire Hospitality, a premier convention and events venue in New York City, seeks an Office Manager to support the catering and events team. You will oversee day-to-day operations, coordinate administrative tasks, and liaise with Sales & Marketing, senior leadership, and clients by phone and email.

Ideal candidates are polished, highly organized, and able to manage multiple priorities in a fast-paced hospitality environment.