Hospitality-Driven Workplace Ops Leader – Atlanta

OpenGov Inc.; Atlanta (GA); On-site; USD 100,000 - 125,000; Full time

Job summary

OpenGov Inc. is seeking a Sr. Workplace Operations Manager to own the Atlanta office experience and act as the operational backbone for the Workplace team. You will drive cross-site programs, manage vendors and budgets, and partner with local leadership on workplace strategy with autonomy.

The role requires deep workplace expertise, a hospitality mindset, and the ability to scale processes as the office grows. In-office, full-time, located in Atlanta, GA.

Qualifications

• 6+ years in workplace management, office operations, or facilities management.
• Proven experience building and owning document libraries, operational playbooks, or team knowledge systems.
• Demonstrated experience managing vendors and contractors with full accountability for performance, contract compliance, and budget stewardship.
• Track record of independently owning and driving workplace or facilities projects from start to finish.
• Strong strategic instincts: ability to identify systemic challenges, build scalable solutions, and advise leadership with minimal direction.
• Excellent written and verbal communication skills; able to draft policies, program announcements, and project updates with confidence.
• Full-time, 5 days/week in-office at the Atlanta office required.

Responsibilities

• Own general office administration with excellence and hospitality as core values.
• Welcome guests, candidates, and new hires; deliver thoughtful, high-touch office tours and orientation experiences.
• Design and execute a curated workplace experience that fosters cross-functional connection: weekly team lunches, monthly gatherings, all-hands meetings, and creative surprise moments—with meticulous logistics.
• Build on existing frameworks to design, document, and continuously improve admin procedures and programs that scale with the office and the business.
• Serve as the primary workplace point of contact for Atlanta-based employees and leadership; participate in leadership meetings to anticipate headcount growth, space needs, and operational challenges.
• Proactively manage seating charts and neighborhood planning to optimize team collaboration and productivity as the Atlanta office scales.
• Serve as the culture champion and employee advocate for the Atlanta site; build and maintain positive relationships across the office.
• Develop and implement preventive maintenance programs to ensure ongoing facility functionality.
• Oversee vendor-managed repairs and services; manage day-to-day building relationships and vendor coordination.
• Ensure compliance with health, safety, environmental, and accessibility regulations; develop and implement office policies that support a safe, inclusive working environment.

Skills

Workplace management

Vendor management

Budget mgmt

Documentation systems

Cross-site programs

Education

Bachelor's degree in relevant field

Tools

Google Suite

Job description

OpenGov Inc. is seeking a Sr. Workplace Operations Manager to own the Atlanta office experience and act as the operational backbone for the Workplace team. You will drive cross-site programs, manage vendors and budgets, and partner with local leadership on workplace strategy with autonomy.

The role requires deep workplace expertise, a hospitality mindset, and the ability to scale processes as the office grows. In-office, full-time, located in Atlanta, GA.