Hospitality-Driven Property Manager & Ops Leader

Mack & Associates, Ltd.; Chicago (IL); Presencial; USD 105.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) with matching

Wellness benefits

Descripción de la vacante

Mack & Associates, Ltd. in Chicago seeks a Property Manager to oversee daily operations at a premier Class A office property. This onsite role combines hospitality-driven service with strong financial and operational leadership to deliver exceptional tenant experiences.

You will lead management and maintenance teams, prepare budgets, monitor capital projects, coordinate vendor activities, and report to stakeholders. A bachelor's degree and 4–8 years in real estate or hospitality are preferred.

Formación

• 4–8 years in real estate or hotel industry, hospitality experience preferred.
• Bachelor's degree in hospitality or real estate.
• Experience leading and developing a multi-layered team.
• Financial experience with operating costs, budgets, service contracts, arrears, reporting, and forecasting.
• Strong organizational and project management abilities.
• Excellent interpersonal, verbal, and written communication skills.

Responsabilidades

• Lead property management and maintenance teams to deliver an exceptional customer-focused experience.
• Understand customer needs, review lease proposals, coordinate space tours, and program events to foster community.
• Support the General Manager in increasing amenity engagement, mentor staff, and develop career goals.
• Prepare the annual operating budget and capital plan; oversee financial reporting and investor reports.
• Oversee third-party maintenance contractors and coordination of spaces.
• Manage base building capital improvements and major projects, including budgeting and reporting.
• Maintain high standards of operations and service, coordinating cross-team needs.

Conocimientos

Leadership

Customer relationships

Operations management

Budgeting

Financial reporting

Hospitality mindset

Microsoft Office proficiency

Educación

Bachelor's degree in Hospitality or Real Estate

Herramientas

Microsoft Office

Descripción del empleo

Mack & Associates, Ltd. in Chicago seeks a Property Manager to oversee daily operations at a premier Class A office property. This onsite role combines hospitality-driven service with strong financial and operational leadership to deliver exceptional tenant experiences.

You will lead management and maintenance teams, prepare budgets, monitor capital projects, coordinate vendor activities, and report to stakeholders. A bachelor's degree and 4–8 years in real estate or hospitality are preferred.