Assistant Property Manager

Mack & Associates, Ltd.; Arlington Heights (IL); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Paid time off

Job summary

A leading real estate firm in Arlington Heights seeks an Assistant Property Manager to enhance tenant services and manage resident engagement initiatives. The ideal candidate will have a background in hospitality or property management and exceptional communication skills. This position offers a competitive salary of $70,000–$85,000 with benefits including medical coverage, retirement plan, and paid time off.

Qualifications

• Background in hospitality, high-touch service, or property management ideal.
• Professional demeanor with a strong commitment to service quality and resident satisfaction.
• Proficiency in Microsoft Office Suite and ability to adapt to new software systems.

Responsibilities

• Coordinate resident move-ins and move-outs for smooth transitions.
• Support leasing activities by processing applications.
• Provide concierge-level service to tenants, greeting residents and guests.
• Oversee tenant relations by responding to inquiries and maintenance requests.
• Assist the Community Manager with daily operations and financial reporting.

Skills

Communication skills

Organizational skills

Time management

Customer service

Tools

Microsoft Office Suite

Job description

Mack & Associates, Ltd. is a well‑established real estate company headquartered in Arlington Heights. We are seeking an Assistant Property Manager to support our residential community and provide exceptional service to our tenants. The position offers a competitive salary of $70,000–$85,000 plus comprehensive benefits and opportunities for career growth.

Base Pay Range

$70,000 – $85,000 per year

Benefits

Medical, dental, and vision coverage, life and disability insurance, 401(k) retirement plan, and paid time off.

Key Responsibilities of the Assistant Property Manager

• Coordinate resident move‑ins and move‑outs, ensuring a smooth and efficient transition process.
• Support leasing activities; processing applications and onboarding new residents.
• Provide concierge‑level service to tenants; greeting residents and guests, coordinating deliveries.
• Oversee tenant relations by responding promptly and professionally to inquiries, maintenance requests, and service needs.
• Assist the Community Manager with daily operations, administrative tasks, financial reporting, and vendor coordination.
• Plan and support resident engagement initiatives designed to foster a positive and connected community environment.
• Maintain accurate documentation, records, and reporting to ensure compliance with company policies and regulatory standards.
• Partner with on‑site staff to uphold the organization’s commitment to excellence, integrity, and superior resident service.

Qualifications of the Assistant Property Manager

• Background in hospitality, high‑touch service, or property management ideal.
• Excellent communication, organizational, and time management skills.
• Professional demeanor with a strong commitment to service quality and resident satisfaction.
• Proficiency in Microsoft Office Suite and the ability to adapt quickly to new software systems.