Hospitality-Driven Branch Ambassador

Capital One Group; Town of Islip (NY); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Day 1 benefits

Education assistance

401(k) match

Parental leave

Mental health support

Back-up care

Paid Time Off

Job summary

Capital One is hiring a Branch Ambassador for the Central Suffolk Area. You will serve as the heartbeat of the space, greeting customers, handling cash, and guiding clients through digital tools with warmth and empathy.

You will educate customers on mobile banking and remote deposit capture while maintaining 100% accuracy in transactions and compliance. This role emphasizes hospitality, adaptability, and customer-first service.

Qualifications

• High School Diploma, GED, or Equivalent
• At least 1 year in Retail, Sales, or Customer Service
• At least 6 months of cash handling experience

Responsibilities

• Handle high-volume cash transactions with accuracy.
• Educate clients on mobile banking and digital tools.
• Identify needs and pair with appropriate banking solutions.
• Greet customers and maintain hospitable service.

Skills

Customer service

Cash handling

Retail experience

Tech fluency

Strong communication

Education

High School Diploma

Associate’s degree

Tools

G-Suite

Job description

Capital One is hiring a Branch Ambassador for the Central Suffolk Area. You will serve as the heartbeat of the space, greeting customers, handling cash, and guiding clients through digital tools with warmth and empathy.

You will educate customers on mobile banking and remote deposit capture while maintaining 100% accuracy in transactions and compliance. This role emphasizes hospitality, adaptability, and customer-first service.