Hospitality-Driven Banking Associate

Aumni; West Virginia; On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver a welcoming, client‑focused experience in our branch. You will greet clients, provide attentive service, open new accounts, and guide customers through available banking solutions using the Chase Mobile App, Chase.com, and ATMs to meet day‑to‑day needs.

As part of the branch team you will build trusted relationships, listen actively, educate clients on products, handle routine operations, and ensure compliance with policies and regulatory

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Greet clients, deliver attentive service, manage lobby flow.
• Open new accounts and service existing ones while complying with policies.
• Educate clients on mobile app, online banking, and self-service tools.
• Build relationships by listening, asking questions, and offering product solutions.
• Handle branch operations and cash devices per policy.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma

Job description

Chase is seeking an Associate Banker to deliver a welcoming, client‑focused experience in our branch. You will greet clients, provide attentive service, open new accounts, and guide customers through available banking solutions using the Chase Mobile App, Chase.com, and ATMs to meet day‑to‑day needs.

As part of the branch team you will build trusted relationships, listen actively, educate clients on products, handle routine operations, and ensure compliance with policies and regulatory