Hospitality-Driven Banking Associate

TD; Bedford (NH); On-site; USD 30,000 - 37,000; Part time

Benefits offered by this job

Hospitality-focused role

Job summary

TD Bank, located in Bedford, New Hampshire, seeks a part-time Teller to deliver everyday banking with accuracy, confidence, and courtesy. The role acts as the hospitality ambassador at the financial center, guiding clients through transactions and offering guidance on products and self-service options.

You will engage with clients to understand needs, educate on solutions, and help them achieve financial goals while maintaining risk and regulatory standards.

Qualifications

• High school diploma or GED.
• 1 year demonstrated experience working with clients. Experience can include any of the following: volunteering, education, military experience
• Teller or cash-handling experience in a client facing/financial institution preferred
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled
• Strong organization skills to handle multiple tasks in a fast-paced environment
• Excellent communication skills with ability to be concise, clear and consistent
• Demonstrated effective problem-solving skills
• Demonstrated ability to schedule and prioritize work
• Demonstrated ability to work independently and within deadlines
• Sound judgment in decision making and problem solving
• Proficient in Microsoft Office
• Notary License preferred

Responsibilities

• First point of contact for clients as they serve as the hospitality ambassador of the bank location, seamlessly guiding traffic flow while delivering a high touch client experience
• Delivers accurate, efficient everyday banking transactions while deepening relationships by proactively identifying needs and opportunities that will help clients reach their financial goals and referring clients to appropriate partners to help achieve their financial objectives
• Educates clients on banking products and self-serve solutions while using insights on recommending solutions for turning routine client transactions into meaningful moments
• Demonstrates knowledge of basic banking products and services to utilize insights, tools and resources to evaluate and recommend client solutions
• Performs a broad range of client transactions and multi-step activities within established financial limits
• Identifies and assesses client problems in straight forward situations using standard procedures and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion

Skills

Customer service

Cash handling

Communication skills

Problem solving

Microsoft Office

Notary License

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank, located in Bedford, New Hampshire, seeks a part-time Teller to deliver everyday banking with accuracy, confidence, and courtesy. The role acts as the hospitality ambassador at the financial center, guiding clients through transactions and offering guidance on products and self-service options.

You will engage with clients to understand needs, educate on solutions, and help them achieve financial goals while maintaining risk and regulatory standards.