Hospitality-Driven Assistant Restaurant Manager

Hyatt Taleo; Chapel Hill (NC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Free room nights

Insurance after 30 days

401K with company match

Paid Vacation/Sick/Parental leave

Tuition Reimbursement

Relocation Package

Employee discounts

Stock Purchase Plan

Discounts at retailers

Job summary

The Carolina Inn in Chapel Hill is seeking an Assistant Restaurant Manager to oversee F&B operations, including scheduling, forecasting and training. You will manage day-to-day FOH operations and ensure guest satisfaction.

The role requires prior restaurant management experience, strong communication and analytical skills, and the ability to control costs while maintaining quality. This is an on-site, full-time hourly position at the hotel.

Qualifications

• 3 years of experience as a restaurant or bar manager. Fine Dining preferred but not required.
• 5 years of overall restaurant experience. Front of House preferred.
• Strong food & beverage knowledge. Strong overall bar knowledge.
• Working knowledge of back office restaurant management software.
• Efficient in Microsoft Word and Excel.
• Experience with timeclock, payroll and point of sale systems.
• Must have availability without restrictions

Responsibilities

• Manage day to day operations, overseeing FOH staff.
• Provide our guests with a memorable experience in order to ensure their return.
• Be responsive to guest complaints or inquiries.
• Ensure that a quality product is being delivered to our guests.
• Be a leader to the team and provide constructive feedback.
• Deliver superior service and maximize customer satisfaction.
• Forecast and maintain inventory in a cost-efficient manner.
• Comply with safety and sanitation regulations. Maintain a high level of cleanliness in F&B outlets.
• Actively promote the company (product, services and promos).
• Create a positive work environment and maintain our company culture.
• Solve any issues that may arise (guests, staff, restaurant maintenance, etc.).
• Help to orchestrate large restaurant and hotel events.
• Attend Daily/Weekly in-person meetings with Upper Management.
• Orchestrate service audits for the team.
• Contribute to All-Staff Meetings and Trainings. Coach team on steps-of-service.
• Assist in interviewing process for new candidates.
• Assist in weekly scheduling and labor tracking.
• Complete monthly and quarterly inventory counts for beverage and restaurant equipment.
• Assist in Payroll preparation and processing.
• Complete daily financial reporting and logbook recaps.
• Keep updated files for SOP’s and new beverage and menu items.
• Hold strong level of accountability for team. Assist in Documentation if and when it is need.

Skills

Lead team

Financial management

Administrative efficiency

Customer service

Delegating tasks

Time management

Accountability

Back office software

Tools

Restaurant management software

Job description

The Carolina Inn in Chapel Hill is seeking an Assistant Restaurant Manager to oversee F&B operations, including scheduling, forecasting and training. You will manage day-to-day FOH operations and ensure guest satisfaction.

The role requires prior restaurant management experience, strong communication and analytical skills, and the ability to control costs while maintaining quality. This is an on-site, full-time hourly position at the hotel.