Assistant Restaurant Manager

Hyatt Hotels Corporation; Chapel Hill (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

12 free room nights after 90 days

Medical, Prescription, Dental and VisR

401K with company match

Paid Vacation and sick days

Paid Family Bonding Time and Adoption

Tuition Reimbursement

Employee discounts

Stock Purchase Plan

Retail discounts

Job summary

The Carolina Inn is seeking an Assistant Restaurant Manager to oversee food and beverage areas at the Carolina Inn. The role emphasizes scheduling, forecasting, training, and adherence to all laws and SOPs while coordinating hotel events.

Strong communication and analytical skills are essential, with food and beverage cost control experience a plus. Ideal candidates will have 3 years of restaurant or bar management and 5 years total hospitality experience, with proficiency in back-office

Qualifications

• 3 years of experience as a restaurant or bar manager; Fine Dining experience preferred but not required.
• 5 years of overall restaurant experience; Front of House preferred.
• Strong food & beverage knowledge; Bar knowledge.
• Working knowledge of back office restaurant management software; Payroll and scheduling familiarity.

Responsibilities

• Manage day-to-day operations, overseeing FOH staff.
• Provide guests with a memorable experience to encourage return visits.
• Respond to guest complaints and inquiries.
• Ensure quality product delivery to guests and maintain service standards.
• Lead the team, provide constructive feedback and maximize customer satisfaction.
• Forecast and maintain inventory cost-effectively; ensure safety and sanitation compliance.
• Assist in interviewing, scheduling, and payroll processing; participate in monthly/quarterly inventories.

Skills

Team leadership

Financial management

Administrative efficiency

Delegation

Accountability

Tools

POS systems

Payroll software

Microsoft Excel

Microsoft Word

Job description

Close Inclusive Collection Job Postings Notification

\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. \"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Restaurant Manager will oversee the food and beverage areas within the hotel. Responsibilities may include scheduling, forecasting and training, ensuring compliance with federal, state and local laws as well as all operating procedures. This person may also coordinate special events at the hotel. The Assistant Restaurant Manager must have strong communication and analytical skills. Food and Beverage cost control experience is helpful.

We offer excellent benefits:

• 12 Free room nights after 90 days of service, Discounted and Friends & Family Room Rates upon hire
• Medical, Prescription, Dental and Vision Insurance after 30 days of employment
• 401K with company match
• Paid Vacation, sick days, new child leave and personal day
• Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance
• Tuition Reimbursement
• 50% discount in Crossroads
• 20% discount in gift shop (exception: jewelry, UNC items, alcohol)
• Employee Stock Purchase Plan
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

Hyatt is an Equal Opportunity Employer-M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Qualifications

The Carolina Innseeks a qualified Assistant Restaurant Manager with a high level of guest-service skills and the ability to oversee the restaurant for full shifts.Applicant must have previous management experience and a strong organizational style with a keen eye for detail. Position includes the ability to handle the back office administrative duties including, scheduling, labor costs, managing POS systems, and the ability to understand P&L’s.

Duties & Responsibilities

• Manage day to day operations, overseeing FOH staff.
• Provide our guests with a memorable experience in order to ensure their return.
• Be responsive to guest complaints or inquiries.
• Ensure that a quality product is being delivered to our guests.
• Be a leader to the team and provide constructive feedback.
• Deliver superior service and maximize customer satisfaction.
• Forecast and maintain inventory in a cost-efficient manner.
• Comply with safety and sanitationregulations. Maintain a high level of cleanliness in F&B outlets.
• Actively promote the company (product, services and promos).
• Create a positive work environment and maintain our company culture.
• Solve any issues that may arise (guests, staff, restaurant maintenance, etc.).
• Help to orchestrate large restaurant and hotel events.
• Attend Daily/Weekly in-person meetings with Upper Management.
• Orchestrate service audits for the team.
• Contribute to All-Staff Meetings and Trainings. Coach team on steps-of-service.
• Assist in interviewing process for new candidates.
• Assist in weekly scheduling and labor tracking.
• Complete monthly and quarterly inventory counts for beverage and restaurant equipment.
• Assist in Payroll preparation and processing.
• Complete daily financial reporting and logbook recaps.
• Keep updated files for SOP’s and new beverage and menu items.
• Hold strong level of accountability for team. Assist in Documentation if and when it is need.

Requirements

• 3 years of experience as arestaurant or bar manager. Fine Dining preferred but not required.
• 5 years of overall restaurant experience. Front of House preferred.
• Strong food & beverage knowledge. Strong overall bar knowledge.
• Working knowledge of back office restaurant management software.
• Efficient in Microsoft Word and Excel.
• Experience with timeclock, payroll and point of sale systems.
• Must have availability without restrictions

Skills

• The ability to lead and motivate a team
• Managing all financial aspects of a restaurant
• Administrative efficiency
• Delegating tasks
• Ability to maintain level of accountability

Note:The Carolina Inn operates seven days a week, twenty-four hours a day and holidays such as Christmas, New Years, Easter, Mother’s Day, Thanksgiving, Fourth of July or any other holidays are normal working days. Business levels will determine the amount of hours you work. Management retains the discretion to add and/or change the duties of this position at any time.

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