Guest Experience Hallway & Public Areas Attendant

Hilton Garden Inn Atlanta Downtown; Atlanta (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Hilton Garden Inn Atlanta Downtown is seeking a Housekeeping House Attendant to maintain the cleanliness and organization of guest corridors, foyers, and public spaces. You will vacuum, sweep, mop, and polish surfaces, while restocking linen closets and assisting room attendants.

You will also handle luggage requests, practice safe work habits, and report damages. The role requires teamwork, radio etiquette, and adherence to brand standards to ensure exceptional guest experiences.

Responsibilities

• Maintain cleanliness and organization of guest corridors, stairwells, and public areas.
• Vacuum, sweep, and mop hallways, stairwells, vending areas, and foyers.
• Clean and remove spots from corridor walls and doors, and polish mirrors, room numbers, and elevator doors.
• Maintain the cleanliness of elevator lobbies, ash urns, furniture, and ice/vending machines.
• Stock linen closets with amenities and supplies for room attendants, including direct delivery when needed.
• Collect dirty linen or trash from room attendants throughout the shift.
• Assist room attendants with guest room cleaning as necessary.
• Handle requests for luggage handling in a friendly and efficient manner.
• Practice safe work habits to ensure safety for guests, fellow employees, and self.
• Complete special projects as assigned by the Executive Housekeeper.
• Remove objects like room service trays or trash from hallways to designated service areas.
• Comply with all company and brand standards to ensure efficient hotel operations.
• Use proper radio etiquette when communicating with other team members.
• Maintain cleanliness and organization of linen rooms and housekeeping storage areas.
• Report any issues or damages to the Housekeeping Supervisor/Manager.
• At the end of the shift, turn in keys and assignment sheets to the Housekeeping Office.
• Handle "Lost and Found" items according to hotel standards.

Job description

Hilton Garden Inn Atlanta Downtown is seeking a Housekeeping House Attendant to maintain the cleanliness and organization of guest corridors, foyers, and public spaces. You will vacuum, sweep, mop, and polish surfaces, while restocking linen closets and assisting room attendants.

You will also handle luggage requests, practice safe work habits, and report damages. The role requires teamwork, radio etiquette, and adherence to brand standards to ensure exceptional guest experiences.