Hospitality & Contract Account Lead – West Coast

STARK; West Hollywood (CA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Supplemental Benefits

Great Paid Time Off Policy

401k Match

Job summary

STARK is seeking an Account Manager to lead hospitality and contract sales from our Los Angeles showroom, covering the West Coast. You will manage relationships with hotel groups, design firms, procurement teams, and contractors, guiding RFQs, specifications, and multi-site projects.

The role involves collaboration with design and production teams to meet timelines, maintain pipeline data in HubSpot, and travel across the West Coast for industry events and showroom activities.

Qualifications

• 3+ years of sales experience in hospitality, contract, or commercial interiors (flooring, textiles, furniture, or related trade product experience strongly preferred).
• Background in design — a degree, coursework, or professional experience in interior design, architecture, or a related field.
• Existing relationships with hospitality design firms, purchasing companies, or contract procurement teams across West Coast markets are a strong plus.
• Understanding of the hospitality and contract project lifecycle: RFQs, specification, bid/quote processes, and project-based purchasing.
• Comfortable managing long sales cycles and multiple concurrent projects at varying stages.
• Strong communication and relationship-management skills with designers, architects, procurement teams, and contractors.
• CRM proficiency (HubSpot or similar) and comfort with quoting/order systems.
• Willingness to travel across the West Coast territory and periodically to industry events.

Responsibilities

• Develop and manage a portfolio of hospitality and contract accounts across the West Coast, including hotel groups, design firms, purchasing/procurement companies, and general contractors.
• Drive new business development within the hospitality and contract segment through prospecting, showroom visits, and industry events.
• Represent STARK at industry events, trade shows, and hospitality design association functions (e.g., BDNY, HD Expo, NEWH, local IIDA chapters).

Skills

Sales experience

Communication

Relationship management

Travel willingness

Education

Design background

Tools

HubSpot CRM

Job description

STARK is seeking an Account Manager to lead hospitality and contract sales from our Los Angeles showroom, covering the West Coast. You will manage relationships with hotel groups, design firms, procurement teams, and contractors, guiding RFQs, specifications, and multi-site projects.

The role involves collaboration with design and production teams to meet timelines, maintain pipeline data in HubSpot, and travel across the West Coast for industry events and showroom activities.